Operations Analyst- Controls Process & Design
Share
Job Location:
Coppell, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
As an Operations Analyst- Controls Process & Design in Global Document Services you will play a critical role in driving the controls agenda within our operation. You will participate in Exam Ready activities and have additional ownership areas related to exam ready topics as well as common processes. You will also be assigned operational areas of expertise from print and insertion to match-merge and card embossing and will collaborate with Operations control teams and other internal partners.
Job responsibilities
Support the overall risk and control strategy for the Document & Plastics Fulfillment working with the manager and operations to govern all associated processes and activitiesto achieve at least Satisfactory Audit but objective is a Strong.
Ensure Document & Plastics Fulfillment is prepared for audit by proactively managing operational processes with focus on controls &risk mitigation
Participate in audit readiness activities as required including document preparation evidence collection and prior audit request for information.
Take an active role in the Exam Ready program including attending all forums assessment evaluations and issue mitigation strategies.
Challenge and influence control related decisions including risk applicability and issue mitigation.
Evaluate of policies procedures and best practices continuously and effectively lead change where necessary.
Assist with action plans when applicable ensuring effective and timely completion of milestones suitable evidence sustainability of process.
Prepare facilitate and present in monthly business reviews and stakeholder meetingsas needed.
Develop review and/or change processes and procedures where applicable.
Identify and engagein change management and operational readiness activities.
Challenge and influence control related decisions including risk applicability and issue mitigation.
Required qualifications capabilities and skills
3 years financial services experience in an operations and/or technology environment
Knowledge of JPMC risk management audit controls testing and/or compliance and proficient in MS Office suite including SharePoint
Experience with CORE operational risk analysis action plans issue management end-to-end process reviews process flow mapping change management and impact assessments to identify process and control gaps
Excellent relationship management skills with peers partners stakeholders and senior management; ability to lead and influence and adept at managing projects with multiple dependencies and associated milestones
Critical thinker adept at problem solving and risk mitigation and analytical skill with strong problem solving logical thinkingand root cause analysis skills
Solid organizational skills with the ability to effectively manage multiple and changing priorities and strong sense of accountability and ownership; self-motivated; effective under pressure
Bachelors Degree or equivalent work experience
Preferred qualifications capabilities and skills
Knowledge of Customer Fulfillment Services Global Document Services and JPMC applications and processes
Relevant certification such as CAPM PMP ACAMS Six Sigma etc.
Required Experience:
IC
Key Skills
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
