Service Development Manager

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profile Job Location:

Victoria - Australia

profile Monthly Salary: Not Disclosed
Posted on: 20 hours ago
Vacancies: 1 Vacancy

Job Summary

Service Development Manager

Head Office North Melbourne (VIC)

Full Time Basis

INTERNAL ONLY

  • We offer generous motor vehicle allowance
  • Join our dynamic and dedicated Quality and Innovation team
  • Access to Salary packaging benefits
  • Full Time role 38 hours per week
  • Based at our Head Office in North Melbourne (VIC)

Your new role

We are looking for an internal full-time Service Development Manager to take a hands-on role in improving and shaping how our services are delivered at Wintringham. Working within the Quality and Innovation Team you will lead practical service development projects identify opportunities for improvement and help implement changes that directly impact service quality. This is an exciting opportunity to step into an influential role turn ideas into action and contribute to Wintringhams growth by driving real visible improvements across our services.

Your duties and responsibilities will also include the below:

  • Maintain awareness of government initiatives and identify potential service development opportunities for the organisation
  • Assist in the preparation of tenders for new service opportunities
  • Provide leadership in the development and implementation of project plans to develop new initiatives
  • Liaise constructively with internal and external stakeholders throughout project implementation
  • Develop policies and guidance documentation to support implementation and maintenance of new programs
  • Work closely with the Quality Manager to ensure that policy and guidance documentation arising from service development activities complement and strengthen Wintringhams quality systems
  • Develop plan and implement project evaluation measures
  • Undertake reviews to support evidence-based practice in the planning and delivery of programs and service planning across the organisation
  • Support change management activities as and when required throughout the organisation
  • Contribute to the development of program plans that respond to emerging and current service trend

What we will need from you:

  • A degree or post graduate qualification in a related discipline.
  • Excellent interpersonal and communication skills including the ability to build relationships of trust with stakeholders.
  • Keen analytical and planning skills.
  • Excellent writing skills.
  • Demonstrated experience in the management of projects.

This sounds great! How do I apply

For more information about this exciting role you can view copy of the Position Description here.

Applications can be directed to Tanya Atkinson and submitted via our website.

Please upload your documents in PDF Format

Applications close on Friday 3rd of April 2026 at 5pm.

We are committed to providing an inclusive workplace that embraces diversity of backgrounds and differences our Inclusion Statement may be accessed here. We encourage applications from First Nations people people living with disability LGBTIQA and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at


Required Experience:

Manager

Service Development ManagerHead Office North Melbourne (VIC)Full Time BasisINTERNAL ONLYWe offer generous motor vehicle allowance Join our dynamic and dedicated Quality and Innovation teamAccess to Salary packaging benefitsFull Time role 38 hours per weekBased at our Head Office in North Melbourne...
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About Company

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Wintringham is a specialised welfare company that provides housing and care to elderly, frail men and women who are homeless or at risk of homelessness. . The sole motivating philosophy at Wintringham is that of social justice. We believe that all elderly people, regardless of pover ... View more

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