Content Moderator — Polish & English
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Job Summary
Job Title: Content Moderator Polish & English
Location: Lisbon Portugal (On-site)
Start Date: 30 April 2026
Schedule: 24/7 operation Monday to Sunday (rotational shifts)
Employment Type: Full-time On-site
Shift Patterns
- Morning: 07:00 16:00
- Afternoon: 14:00 23:00
- Night: 22:30 07:30
Days Off: 2 rotating days per week
About the Role
We are looking for a Polish & English-speaking Content Moderator to join our growing team in Lisbon. Youll play a critical role in maintaining a safe and positive online environment for users within an e-commerce platform.
Key Responsibilities
- Review and moderate user-generated content in Polish and English.
- Ensure all content complies with local market policies and guidelines.
- Handle queue peaks especially during promotional seasons.
- Make rational empathetic and consistent moderation decisions.
- Demonstrate excellent written and verbal communication skills with strong customer service orientation.
Requirements
- Native-level Polish and fluent English.
- Solid content moderation skills and understanding of local market culture.
- Experience or strong interest in e-commerce is a plus.
- Demonstrated critical thinking and empathy in communication.
Compensation & Benefits
Salary: 920/month 14 months
Performance Bonus: up to 45/month 11 months
Meal Allowance: 7.63/day
Welcome Bonus: 1000 (Polish language) paid in 12 monthly installments during the first year.
Health Insurance:
- Available from Day 1 (employee contribution required)
- Free after 6 months of contract
Relocation Package
From outside Portugal:
- Shared accommodation for up to 12 months (details provided during interview)
- No flight ticket provided
Within Portugal:
- Relocation support only for Tier 1 languages (German Nordics Dutch)
Why Join Us
- Be part of a multicultural team in vibrant Lisbon.
- Gain experience at the intersection of technology customer experience and digital safety.
- Enjoy benefits and a clear growth path within a leading global company.
