Technicienne des services externesField Services Technician

Job Description:

DXC Technology (NYSE : DXC) est un partenaire technologique et dinnovation de premier plan pour les entreprises. Lentreprise fournit des logiciels des services et des solutions aux entreprises internationales et aux organismes du secteur public les aidant ainsi à tirer parti de lIA pour optimiser leurs résultats dans un contexte de changements exponentiels. Forte dune expertise pointue en matière de services dinfrastructure gérés de modernisation dapplications et de solutions logicielles sectorielles DXC modernise sécurise et exploite certains des environnements technologiques les plus complexes au monde. Pour en savoir plus consultez .

Technicienne des services externes - Montreal PQ

Tâches fondamentales du poste:

• Fournir une assistance technique spécialisée dans les services dinfrastructure en répondant à des questions et à des demandes complexes.
• Aider à la mise en œuvre de projets et dinitiatives en matière dinfrastructure en exécutant les tâches qui lui sont confiées.
• Contrôler et dépanner en permanence les systèmes dinfrastructure afin den garantir les performances optimales.
• Collaborer avec léquipe pour améliorer lefficacité de linfrastructure et résoudre les problèmes techniques.
• Participer à lélaboration de la documentation relative à linfrastructure y compris les rapports dincidents et les détails de configuration.
• Appliquer des connaissances techniques approfondies pour résoudre des problèmes complexes liés à linfrastructure.
• Suivre les meilleures pratiques et normes établies en matière de fourniture de services dinfrastructure.
• Faire preuve desprit critique et de compétences techniques pour trouver des solutions aux problèmes dinfrastructure.

Qualifications de base:

• Baccalauréat dans un domaine pertinent ou combinaison équivalente détudes et dexpérience
• De préférence 5ans ou plus dexpérience professionnelle pertinente dans lindustrie avec un minimum de 2ans dans une fonction similaire
• Expérience confirmée dans la gestion des technologies danalyse
• Compétences en matière danalyse de données et de résolution de problèmes
• Une personne qui apprend en permanence et qui se tient au courant des connaissances et des technologies de lindustrie
• Une expérience antérieure dans le domaine de la technologie DXC est un atout

Autres qualifications:

• Un diplôme détudes supérieures dans un domaine pertinent est un atout
• Des certifications pertinentes telles que Cisco CCNA AWS Certified Solutions Architect ou CompTIA Security sont un atout
• Le travail est prévu sur le site du client à Montréal
• Nécessite de parler langlais et le français
• Le travail peut seffectuer par quart (jours après-midi et soirs) selon les besoins.

Autres qualifications:

• Un diplôme détudes supérieures dans un domaine pertinent est un atout
• Certifications pertinentes telles que CompTIA A Microsoft Certified: Les principes fondamentaux dAzure ou Google Cloud Associate sont un atout

Field Services Technician Onsite Montreal PQ

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software services and solutions to global enterprises and public sector organizations helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services Application Modernization and Industry-Specific Software Solutions DXC modernizes secures and operates some of the worlds most complex technology estates. Learn more on .

Essential Job Functions:

• Provide expert technical support in infrastructure services responding to complex issues and inquiries.
• Assist in the implementation of infrastructure projects and initiatives executing assigned tasks.
• Continuously monitor and troubleshoot infrastructure systems ensuring optimal performance.
• Collaborate with the team to improve infrastructure efficiency and resolve technical challenges.
• Participate in the development of infrastructure documentation including incident reports and configuration details.
• Apply deep technical knowledge to address complex infrastructure-related problems.
• Follow established best practices and standards in infrastructure service delivery.
• Apply critical thinking and technical skills to find solutions to infrastructure issues.

Basic Qualifications:

• Bachelors degree in a relevant field or equivalent combination of education and experience
• Typically 5 years of relevant work experience in industry with a minimum of 2 years in a similar role
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and problem-solving
• A continuous learner that stays abreast with industry knowledge and technology
• Previous DXC Technology experience is a plus

Other Qualifications:

• An advanced degree in a relevant field is a plus
• Relevant certifications such as Cisco CCNA AWS Certified Solutions Architect or CompTIA Security are a plus
• All work will take place at the client site in Montreal
• Requires English and French language
• May be required to work shifts (days afternoons and evenings) as required.

Other Qualifications:

• An advanced degree in a relevant field is a plus
• Relevant certifications such as CompTIA A Microsoft Certified: Azure Fundamentals or Google Cloud Associate are a plus

DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

In addition DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment please e-mail AODA Canada Requests.

Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services such as false websites or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process nor ask a job seeker to purchase IT or other equipment on our information on employment scams is availablehere.