Senior Consultant, HR Operations & Employee Services

Job Description

Are you a meticulous HR professional who enjoys both strategic consulting and operational excellence in a global organization

Join our amazing team to drive seamless employee experiences and high-quality HR services in a global and collaborative environment!

No relocation assistance is offered for this position.

Core Responsibilities

50% HR General Consulting

As HR Consultant you are responsible for developing and maintaining HR programs and policies ensuring HR operational excellence and compliance for sustainable business growth and building the worlds best workplace incorporating the LEGO values.

• Regularly review and update HR programs and policies including employee handbooks to ensure they meet compliance and audit requirements
• Oversee adherence to labor laws including managing time & attendance employee committees labor audits and maintaining HR-related reports and documentation
• Collaborate with the regional HR/BSO colleagues and maintain operational excellence and compliance throughout the employee lifecycle including hiring onboarding termination promotions leave and data management
• Oversee employee benefits programs and provide professional advice to the regional Benefit Manager maintaining compliance with regulations
• Lead coordination and administration of the rewards program and the annual salary review cycle
• Be responsible for administration and payroll documentation
• Support HRBP/Site Lead on Employee Relations case management
• Support HRBP and the regional People Partnering team in various HR related projects
  

50% Employee Service Operations (ESO)

As ESO Specialist you are responsible for delivering a consistent service to all the customers of the Business Service Operations (BSO). This means to meet the customers expectations and provide them with a top professional service incorporating the LEGO values.

• Driving regional project transitions supporting new market adoptions and contributing to operational excellence while maintaining global process standardization.
• Defining and documenting Hire-to-Retire processes including the development and maintenance of process documentation work instructions and standard operating procedures.
• Administering and providing subject matter expertise across HR services within Benefits Learning and Time & Attendance ensuring accurate and timely execution of administrative tasks within the current and evolving scope.
• Proactively identifying improvement opportunities and recommending solutions based on insights trends and operational needs.
• Creating and maintaining knowledge databases and documentation to ensure consistent processes accurate guidance and sustained service excellence.
• Mentoring and supporting team members contributing to capability development and fostering a collaborative team environment.
  
  

Play your part in our team succeeding

The People Partnering is a Global HR organization fostering employee growth enabling business transformation and bringing the LEGO brand values into life. Japan People Partnering team primarily serves for Sales & Marketing offices based in Japan.

Japan People Partnering belongs to APAC regional People Partnering team including HR Business Partners Benefit Manager ER Manager and HR Operations.

The LEGO Business Service Operations (BSO) is a shared service center that delivers HR and Finance services to the entire LEGO Group from 3 locations; Monterrey Kladno and Singapore. The purpose of the BSO is to create an effective and efficient platform for growth to support our strategy and reach twice as many kids over the next 5-7 years.

As part of the LEGO People Partnering and BSO you will be part of a top professional environment where the focus is on quality learning and collaboration.

Do you have what it takes

• Minimum 5 years of employee relations experience including HR policies management and ER case management
• Solid understanding of Hire to Retire processes Japan labour law APAC HR policies and legislation (knowledge in time & attendance is a plus)
• Proven track record of strong regional stakeholder management with good business acumen
• A team player with high interpersonal communication critical thinking and analytical skills
• Proficient in MS office interest in Artificial Intelligence/ Automation
• Attention to detail with strong analytical and problem solving skills
• Professional proficiency in both English and Japanese is required for effective communication in Japan
  
  #LI-SW1

Applications are reviewed on an ongoing basis. However please note we do amend or withdraw our jobs and reserve the right to do so at any time including prior to any advertised closing date. So if youre interested in this role we encourage you to apply as soon as possible.

Whats in it for you

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount We know youll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible youll be rewarded through our bonus scheme.

Workplace - When you join the team youll be assigned a primary workplace location i.e. one of our Offices stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity creativity and imagination inspire everything we do. We strive to create a diverse dynamic and inclusive culture of play at the LEGO Group where everyone feels safe valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeksto encourage applicants from all backgrounds (eg. sex gender identity or expression race/ethnicity national origin sexual orientation disability age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Childrens Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening as a condition of the offer.

Thank you for sharing our global commitment to Childrens Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO team today.