Senior Enterprise Solution Engineer
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Job Location:
Chiyoda City - Japan
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
TeamViewer provides a leading Digital Workplace platform that connects people with technologyenabling improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies that hundreds of millions of users around the world and around 645000 customers across all industries rely on. With more than 1900 employees worldwide we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact
Responsibilities
Technical Expertise & Product Demonstrations
Become a subject matter expert on our DEX remote connectivity and remote management product portfolio.
Conduct engaging and informative product demonstrations webinars and presentations to potential clients both in person and virtually.
Tailor demonstrations to address specific customer requirements and pain points.
Clearly articulate the technical value proposition and business benefits of our solutions.
Strategic Differentiation and Competitive Positioning of Product Capabilities.
Requirements Gathering & Solution Design:
Collaborate with the sales team to understand customer needs and technical requirements.
Conduct thorough discovery sessions to identify customer challenges and objectives.
Design and propose tailored solutions that address customer needs and leverage our product capabilities.
Develop detailed Solution proposals and statements of work (SOWs).
Requirements Gathering Solution Design & RFx Support
Lead discovery sessions to understand customer needs challenges and objectives.
Design and propose tailored solutions including detailed proposals and SOWs.
Contribute technical insights competitive intelligence and solution messaging to presales assets.
Craft compelling responses to technical sections of RFI/RFP/RFQ documents.
RFx Response:
Answer technical sections of RFI/RFP/RFQ documents.
Ensure that the answers are accurate complete and compelling
Proof of Value / Concept (POV/C) & Pilot Management:
Design implement and manage POVs and pilot programs to demonstrate the effectiveness of our solutions in customer environments.
Provide technical guidance and support during POV/Cs and pilots.
Analyze POV results and provide recommendations to customers.
Value Assesment
Conduct Value Assessments and engage in Value Consulting to quantify ROI TCO reduction productivity improvements and operational efficiencies.
Build executive-level business cases highlighting measurable impact on IT operations and employee experience.
Translate technical capabilities into financial and operational value narratives for CxO stakeholders.
Requirements
Minimum of 10 years of work experience with at least 8 years of experience in technical selling such as Solutions Consultant Pre-sales Engineer role or Technical Product Manager role or Technical Support/IT administration role.
Experience in selling SaaS Applications DEX UEM / Endpoint Management Solutions Asset Management Observability Remote Connectivity ITSM platforms.
Experience in DEX platforms or End point Management will be an added advantage.
Fair knowledge in at least few of the following: SAML Scripting Networking Operating systems Active Directory virtualization Security Protocols Cloud computing
Well versed with Sales Cycle Pre Sales processes Project and process management.
Openness to travelling at least 40% of the time.
Added Advantage
Experience working with SIs MSPs GSIs and channel partners.
Familiarity with ITIL ITSM workflows and digital workplace transformation programs.
Track record of supporting multimillion-dollar enterprise deals.
Certifications in related platforms (e.g. Microsoft Endpoint Manager Jamf VMware Workspace ONE ITIL data analytics).What we offer
Onsite Onboarding in our Adelaide office for an optimal start
Great compensation and benefits packages including company achievement bonus or sales bonus company stocks and regular salary reviews
Public transport friendly offices
Access to Corporate Benefits platform with many discounts
Regular Team events and company-wide celebrations
Open door policy no dress code rules frequent all Hands and Leadership Lunches
Hybrid and Flexible work time with up to 50% home office
Work From Abroad Program allowing up to 40 days of work outside your contracting country
We celebrate diversity as one of core values join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse values-driven culture makes us stronger. As we continue to grow as a company we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender civil or family status sexual orientation religion age disability education level or race.
