Distribution Admin Support Specialist
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Job Location:
Wilmington, DE - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Department:
Job Summary
Company Details
Berkley Oneis a modern insurance provider for a modern generation of affluence. We serve clients who live dynamic adventurous lives and expect their insurance experience to match. Our mission is to deliver highly personalized risk and claims management through a blend of expert independent agents cutting-edge digital tools and the strength of theBerkleybrand.
Why Join Us
At Berkley One youll be part of a forward-thinking team thats reimagining personal insurance. Were building solutions that are as sophisticated and agile as the clients we serveindividuals and families who value innovation simplicity and exceptional service. Youll collaborate with passionate professionals leverage modern technology and help shape the future of our industry.
#LI-AV1 #LI-HYBRID
What We Value
- A client-first mindset with a passion for delivering exceptional experiences
- Curiosity creativity and a drive to challenge the status quo
- Collaboration across disciplines to build smarter more intuitive solutions
- Integrity expertise and a commitment to excellence
This role will be based in our Wilmington DEoffices. Weoffer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so.
The Company is an equal employment opportunity employer.
Responsibilities
The Support Specialist is a key member and extension of the Distribution team focused on the administrative tasks that deliver a seamless high-quality experience for our agents and internal partners. This role supports the full agency lifecycle from onboarding through ongoing support while ensuring licensing and appointment compliance. The ideal candidate is service-minded detail-oriented and thrives in a collaborative fast-paced environment.
The hours of operation are 8:00 AM 5:00 PM EST Monday Friday. Shifts vary based on customer needs and will fall within the hours outlined above.
What you can expect:
- Culture of innovation teamwork supportive colleagues and leaders willing to invest in talent
- Internal mobility opportunities
- Visibility to senior leaders and partnership with cross functional teams
- Opportunity to impact change
- Benefits competitive compensation paid time off comprehensive wellness benefits and programs employer funded health savings account profit sharing 401k paid parental leave employee stock purchase plan tuition assistance and professional continuing education
Well count on you to:
- Serve as a primary point of contact for agent inquiries via phone and email
- Support new agency onboarding and manage ongoing agency lifecycle tasks
- Ensure licensing and appointment compliance in accordance with state regulatory requirements
- Maintain accurate records and documentation related to agent licensing and appointments
- Run monthly reports and distribute them to agents and internal partners
- Provide administrative and operational support to Agency Experience Managers (AEMs)
- Assist with processes across multiple functional areas within Distribution Administration
- Uphold professionalism confidentiality and a strong customer service mindset at all times
Qualifications
What you need to have:
- High school diploma or equivalent; Associates or Bachelors degree preferred
- Strong attention to detail and commitment to accuracy
- Excellent written and verbal communication skills
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Strong organizational and time-management skills
- Proficiency in Microsoft Office (Outlook Excel Word)
- Ability to work independently while also contributing as part of a team
Additional Company Details
The company offers a competitive compensation plan and robust benefits package for full time regular employees.
The actual salary for this position will be determined by a number of factors including the scope complexity and location of the role; the skills education training credentials and experience of the candidate; and other conditions of employment.
Sponsorship Details
Required Experience:
IC
Key Skills
About Company
Berkley is a leader in commercial lines insurance, with over 60+ specialized businesses - each with deep expertise in an industry, product, or regional niche.
