Senior Manager, Fusion Response

Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.

At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC please visit

What Youll Be Doing

As a member of the Fusion Response team within CIBCs Information Security group youll lead and manage a high-performing team responsible for orchestrating effective response and recovery for complex enterprise-level incidents that impact the bank and our clients. As the Senior Manager Fusion Response youll coordinate incident analysis triage and communication to ensure timely and effective recovery and resolution while keeping business partners and leadership informed. Youll drive continuous improvement of incident management capabilities including process design playbooks and case management. Youll provide coaching and guidance to team members fostering development and team effectiveness. This role requires you to be on call for a week once every four weeks.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How Youll Succeed

• Leadership & Communication: Collaborate with senior leaders across the company and make informed recommendations to enhance information system security. Weigh business needs against security concerns and provide risk-based recommendations to improve information systems security which are practical and achievable thereby allowing the Lines of Business to make informed risk decisions.

• Incident Management & Leadership: Lead and coordinate effective response and recovery for complex enterprise-level operational disruptions. Analyze and triage incidents ensure timely stakeholder communication track and manage incident response tasks and drive continuous improvement of processes playbooks and operational procedures to adapt to an evolving threat landscape.

• Team & Stakeholder Development: Provide coaching and support to team members to build overall capability and effectiveness. Participate in preparedness exercises to strengthen incident response readiness achieve measurable performance objectives within agreed timelines and support your own professional development.

Who You Are

• You can demonstrate 5 years of experience in information/cybersecurity fraud physical security operational risk or related fields.

• You have experience working in a financial services institutionsuch as banking insurance wealth management or credit card networksor with financial market instruments like payments clearing or settlement systems in an incident response or business operations role. This experience is preferred.

• You have strong knowledge of security infrastructure & controls within heavily regulated environments with compliance frameworks and all related integrations associated with the services. You know the processes tools techniques and practices for assuring consistency to standards associated with accessing altering and securing organizational data with proxies.

• You have a degree or diploma in Computer Science Engineering or a related field.

• Youre a certified professional. It is an asset if you have current accreditation and good standing in one or more of the following: Emergency Management Technology Incident Management (ITIL) Business Continuity (CBCP) and/or Risk Management (CRISC CGRC).

• You act like an owner. You thrive when youre empowered to take the lead go above and beyond and deliver results.

• Youre digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.

• People leadership: You are a caring and accountable leader. Youre passionate about developing and coaching to bring out the best in people.

• Values matter to you. You bring your real self to work and you live our values trust teamwork and accountability.

What CIBC Offers

At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.

• We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities were actively recruiting for unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation coding French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.

Job Location

Employment Type

Weekly Hours

Skills