FC Operations Approval Specialist

Job Description:
This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify track and report issues and control improvements for remediation.

Responsibilities:

The Operations Approval Specialist will play a critical role in ensuring the integrity and security of high-risk transactions of Bank of America/Merrill Clients. Risk review employs a risk and fraud prevention mindset to ensure the security of accounts and to minimize risk/losses to the company and clients. This role relies upon the ability to demonstrate a sense of urgency and impeccable attention to detail while remaining disciplined in determining financial risk fraud and anti-money laundering violations of transactions.

Required Qualifications:

• Proficiency with money movement internal policies and procedures.

• Conduct comprehensive and thorough reviews of high-risk transactions to identify potential fraud and mitigate risk.

• Utilize advanced tools and techniques to detect fraudulent activities and take appropriate action to prevent financial loss.

• Ability to think analytically and effectively manage risk using strong research skills applying best practices and leveraging past experiences to resolve problems.

• Respond promptly to high-risk alerts and escalate issues as necessary to ensure timely resolution.

• Work closely with client facing associates to ensure coordinated efforts with exception client care and risk management.

• Willingness and ability to play an active role in identifying and implementing process improvements.

• Work in a team/group environment; demonstrate a willingness/desire to share experiences or ideas with others.

• Strong ownership and resolution skills.

• Good organizational and time management skills.

• Ability to function in a fast-paced environment while maintaining composure and sound business judgment.

• Ensure adherence to approval procedures; must have an eye for detail and ability to effectively escalate issues in an appropriate manner.

• Stay updated on the latest trends and developments in fraud and risk prevention and contribute to the enhancement of current processes and procedures.

Desired Qualifications:

• Strong business acumen with an in depth understanding and alignment to the Consumer operating model and overall value proposition.

• Strong analytical and problem-solving skills with the ability to interpret complex data and make informed decisions.

• Exceptional critical thinking/problem solving skills.

• High Level of accuracy and attention to detail.

• Relationship management skills and ability to anticipate needs of business partners that we support.

• Superior client service proficiency including excellent verbal written and listening skills.

• Demonstrate exceptional organizational and time management skills.

• Apply sound judgment in making decisions.

• Expert knowledge of internal policies procedures and processes to ensure flawless execution and delivery.

• Ability to handle and expedite multiple tasks in a dynamic fast paced environment.

• Cash handling or transaction research experience in for financial centers or eLedger/GL accounts.

Skills:

• Controls Management

• Issue Management

• Monitoring Surveillance and Testing

• Quality Assurance

• Risk Management

• Analytical Thinking

• Attention to Detail

• Critical Thinking

• Problem Solving

• Written Communications

• Decision Making

• Innovative Thinking

• Prioritization

• Recording/Organizing Information

• Research

Minimum Education Requirement:

• High School Diploma / GED / Secondary School or equivalent