Role Summary
We are looking for an experienced Salesforce QA Lead to own endtoend quality assurance for Salesforce implementations and enhancements. This role will be responsible for defining QA strategy leading test execution across releases and ensuring highquality defectfree Salesforce deliveries across Sales Service and Platform solutions.
The ideal candidate brings strong Salesforce domain knowledge handson testing expertise leadership capabilities and experience working in Agile delivery models on large enterprise programs.
Key Responsibilities
QA Strategy & Governance
Define and own the Salesforce QA strategy across projects and releases
Establish QA standards test processes tools and best practices
Ensure adherence to quality gates across SIT UAT regression and production releases
Test Planning & Execution
Lead planning and execution of:
Functional testing
Integration testing
Regression testing
UAT support
Review and approve test plans test cases and test scripts
Manage defect lifecycle and ensure timely resolution with development teams
SalesforceSpecific Testing
Validate functionality across Salesforce features including:
Sales Cloud Service Cloud Experience Cloud
Flows validations approval processes
Apex integrations and security models
Ensure data quality rolebased access and sharing rules are thoroughly tested
Automation & Tools (Optional)
Define and oversee test automation strategy for Salesforce
Handson or lead experience with tools such as:
Selenium
Provar
Copado Robotic Testing
Tricentis (preferred)
Drive regression automation for faster and more reliable releases
Agile & Release Management
Work closely with Product Owners Scrum Masters and Developers in Agile teams
Participate in sprint ceremonies and release planning
Ensure test readiness and quality signoff for each sprint and release
Team Leadership & Stakeholder Engagement
Lead and mentor a team of Salesforce QA analysts
Act as the primary QA point of contact for clients and internal stakeholders
Provide regular reporting on:
Test execution status
Defect metrics
Release quality risks
Required Skills & Experience
Mandatory
8 12 years of overall QA experience
5 years of handson Salesforce testing experience
Strong understanding of:
Salesforce data model and configuration
Role hierarchy profiles and permission sets
Integrations and downstream syst