SFDC QA
Job Summary
Role Summary
We are looking for an experienced Salesforce QA Lead to own endtoend quality assurance for Salesforce implementations and enhancements. This role will be responsible for defining QA strategy leading test execution across releases and ensuring highquality defectfree Salesforce deliveries across Sales Service and Platform solutions.
The ideal candidate brings strong Salesforce domain knowledge handson testing expertise leadership capabilities and experience working in Agile delivery models on large enterprise programs.
Key Responsibilities
QA Strategy & Governance
-
Define and own the Salesforce QA strategy across projects and releases
-
Establish QA standards test processes tools and best practices
-
Ensure adherence to quality gates across SIT UAT regression and production releases
Test Planning & Execution
-
Lead planning and execution of:
-
Functional testing
-
Integration testing
-
Regression testing
-
UAT support
-
Review and approve test plans test cases and test scripts
-
Manage defect lifecycle and ensure timely resolution with development teams
SalesforceSpecific Testing
-
Validate functionality across Salesforce features including:
-
Sales Cloud Service Cloud Experience Cloud
-
Flows validations approval processes
-
Apex integrations and security models
-
Ensure data quality rolebased access and sharing rules are thoroughly tested
Automation & Tools (Optional)
-
Define and oversee test automation strategy for Salesforce
-
Handson or lead experience with tools such as:
-
Selenium
-
Provar
-
Copado Robotic Testing
-
Tricentis (preferred)
-
Drive regression automation for faster and more reliable releases
Agile & Release Management
-
Work closely with Product Owners Scrum Masters and Developers in Agile teams
-
Participate in sprint ceremonies and release planning
-
Ensure test readiness and quality signoff for each sprint and release
Team Leadership & Stakeholder Engagement
-
Lead and mentor a team of Salesforce QA analysts
-
Act as the primary QA point of contact for clients and internal stakeholders
-
Provide regular reporting on:
-
Test execution status
-
Defect metrics
-
Release quality risks
Required Skills & Experience
Mandatory
-
8 12 years of overall QA experience
-
5 years of handson Salesforce testing experience
-
Strong understanding of:
-
Salesforce data model and configuration
-
Role hierarchy profiles and permission sets
-
Integrations and downstream syst