Product Manager, CRM Communications
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.
Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.
About the team and the role:
We are seeking a highly driven and proactive Product Manager to join eBays Conversion Programs this role you will take charge of and develop customer-facing communications that drive conversion revenue and sustained customer engagement.
You will be responsible for crafting and delivering the strategy for a multimillion-dollar communications portfolio passionate about Email Push Notifications and Native Hub Notifications. You will innovate on how and when we engage customers across the funnel using experimentation and data to continuously improve outcomes.
What you will accomplish:
Own and execute the product roadmap in close partnership with Engineering Data Science and Design
Drive operational excellence by identifying opportunities to increase experimentation velocity and improve cross-functional collaboration
Identify and size opportunities to enhance the portfolio using data to forecast business impact and prioritize initiatives
Develop and lead A/B tests including hypothesis development experiment setup and KPI definition
Author clear product requirements (PRDs) and partner with Engineering to deliver high-quality execution
Develop and maintain project plans lead dependencies and ensure teams are aligned and execution-ready
Measure performance against KPIs and provide data-driven recommendations on scaling and optimization
Continuously collect insights through customer feedback market research competitor analysis and industry trends to inform product innovation
What you will bring:
4 years of experience in product management business strategy consulting or growth marketing with a focus on customer conversion; 2 years in e-commerce required
Validated experience owning and optimizing performance-based communications (email push in-app or similar) including audience strategy trigger logic messaging and measurement
Deep understanding of UI/UX and key design principles across email push in-app notification or similar
Marketplace experience (e.g. Uber Airbnb LinkedIn) strongly preferred
Confirmed experience partnering closely with Engineering teams (front-end and back-end) using Agile methodologies; strong technical understanding of building products and communications from the ground up
Proven ability to execute with precision and deliver high-quality experiences in a fast-paced iterative environment
Track record of successfully leading complex cross-functional initiatives end-to-end
Experience developing and optimizing performance-driven email and notification campaigns within e-commerce environments
Additional Details
The base pay range for this position is expected in the range below:
C$110400 - C$147400Base pay offered may vary depending on multiple individualized factors including location skills and experience. The total compensation package for this position may also include other elements including a target bonus and restricted stock units (as applicable) in addition to a full range of medical financial and/or other benefits (including RRSP eligibility various paid time off benefits such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
This job posting relates to an existing vacancy within eBay.
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity and disability or other legally protected you have a need that requires accommodation please contact us at. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBays commitment to ensuring digital accessibility.
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Required Experience:
IC
Key Skills
About Company
Founded in 1995 in San Jose, Calif., eBay (NASDAQ: EBAY) is where the world goes to shop, sell and give. Whether you’re buying new or used, common or luxurious, trendy or rare – if it exists in the world, it’s probably for sale on eBay. Our great value and unique selection help every ... View more
