Spa Host
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Job Location:
Queenstown - South Africa
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
What are we looking for
To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
- Strong interpersonal skills
- Committed to delivering a high level of customer service
- Excellent grooming standards
- At least years experience in the reception/customer service. Hotel/Resort experience desirable
- Eye for detail
- Fluent in English both spoken as written
Thrive at Hilton
Thrive at Hilton is our Team Member Value Proposition. It supports the well-being and performance of our Team Members with industry-leading benefits recognition and support to meet Team Members professional needs. As extraordinary hospitality professionals we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues. See how this innovative program could help you achieve your personal dreams:
- Workplace flexibility (work life balance)
- Professional leadership development framework
- Worldwide career opportunities
- Access to Hilton University and over 5000 online learning programs
- Free events and activities
- Discounted gym membership
- Free staff meal and daily dry-cleaned uniform
- Discounted accommodation and food & beverage rates globally
- Participate in ongoing recognition programs
- Diverse by nature and inclusive by choice
- Support to participate in a variety of local volunteer activities
- Fast track to Hilton Honors Silver status
When you pursue a career at Hilton you are part of a unique global enterprise characterised by the closeness of its Team Members. Wherever you are in the world you share a special connection and sense of community that makes #TeamHilton a great place to be your best. Get insights into work at Hilton and see what our Team Members have been up to by searching @hiltoncareers on Facebook LinkedIn and Instagram.
EOE/AA/Disabled/Veterans
Working for Hilton
Located on the shores of Lake Wakatipu our lakeside resort features 5-star amenities including a 25 meter heated indoor pool fitness center eforea spa and outdoor terrace with lake views. Guests can sample the best of New Zealand cuisine at one of the multiple dining options and Pinot Pit by Wakatipu Grill serves a wide range of local wines.
Our unique location here in Queenstown offers our guests two hotels from the Hilton brand to choose from - Hilton Queenstown Resort & Spa and DoubleTree by Hilton Queenstown and our Team Members get to work across both properties.
Hilton is a leading global hospitality company covering the entire accommodation sector from luxury hotels and resorts to upscale affordable properties. Hilton has a portfolio of 18 world-class global brands over 6000 properties in 119 countries and territories and an award-winning customer loyalty program Hilton Honors. And our amazing Team Members are at the heart of it all!
What will I be doing
We are looking for a Part Time Spa Host with weekend availability. As a Spa Host you are responsible for all general areas of the Spa to deliver an excellent Guest and Member experience. Specifically you will be responsible for performing the following tasks to the highest standards:
- Manning Reception desk meeting & greeting all guests
- Provide guests with excellent knowledge of all spa and fitness services and retail products ensuring the guests experience at the spa is memorable from the beginning to the end
- Answering phones and attending to guest queries
- To effectively and efficiently manage the spa reservations system
- Recommend and up sell additional treatments to guests driving repeat bookings wherever possible
- Scheduling treatments & advising guests on treatments appropriately
- Report lost property accidents Maintenance issues or other incidents
Key Skills
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
