Director, Technical Program Management
Sunnyvale, CA - USA
Job Summary
About Kaseya
Kaseya is the leading provider of AI-powered IT management and cybersecurity software serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage secure and automate their IT environments driving operational efficiency and long-term business success.
Founded in 2000 Kaseya has built a culture centered around innovation accountability and results. We are a high-growth high-performance organization that values individuals who are driven adaptable and committed to delivering exceptional outcomes for our customers and teammates alike.
At Kaseya success comes from embracing challenges moving with urgency and continuously raising the bar.
About the Role
Kaseya is seeking a seasoned Director of Technical Program Management (TPM) to lead strategic cross-functional technical initiatives that accelerate innovation across its product lines. This leader will drive alignment between engineering product security operations customer success and go-to-market teams ensuring predictable and high-quality delivery across a complex fast-growing global organization.
This role is ideal for someone who thrives in high-scale SaaS environments understands enterprise IT operations and MSP workflows and can bring operational rigor to multi-product multi-team technology programs.
Key Responsibilities
Technical Program Leadership
- Own end-to-end delivery of large-scale multi-quarter programs spanning cyber security IT automation cyber resilience and platform modernization.
- Define program scope technical dependencies timelines and execution frameworks in coordination with engineering and architecture teams.
- Drive governance program dashboards OKRs and reporting mechanisms that create transparency for executives and global teams.
Cross-Functional Alignment
- Work closely with Product Management to translate business priorities into executable technical plans aligned to Kaseyas product roadmap.
- Partner with Engineering leaders to define scalable architectures standardized delivery workflows and cross-product integration strategies.
- Collaborate with Security Cloud Ops Compliance and Support teams to ensure releases are secure reliable compliant and ready for customer adoption.
- Coordinate with M&A integration teams to rapidly align newly acquired products into Kaseyas platform ecosystem.
Team Leadership & Development
- Lead grow and mentor a team of Technical Program Managers across global offices building a culture focused on execution excellence accountability and operational rigor.
- Establish TPM best practices tools templates and communication models that scale across a distributed engineering environment.
- Coach TPMs on technical depth stakeholder management and program orchestration skills.
Operational Excellence
- Introduce and enforce delivery processes that improve predictability quality speed and cross-team collaboration.
- Identify risks bottlenecks and systemic issues driving proactive mitigation strategies and long-term improvements.
- Champion process automation release readiness and continuous improvement across Kaseyas engineering organization.
Executive Communication
- Provide crisp data-driven program updates to C-level executives including risks decisions needed and impact to roadmap commitments.
- Drive cross-functional decision-making with clarity urgency and business-oriented thinking.
Required Qualifications
- 15 years experience leading technical programs engineering initiatives or enterprise product implementations.
- 10 years managing technical or program teams in fast-paced software development environments.
- Demonstrated success delivering complex distributed software programs across multiple teams and geographies.
- Excellent communication and negotiation skills with the ability to influence senior leaders and align diverse teams.
Preferred Qualifications
- Strong background in SaaS cybersecurity enterprise IT systems or MSP-focused platforms.
Compensation:
- Base $210000 - $245000
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race religion age ancestry gender sex sexual orientation national origin citizenship status physical or mental disability veteran status marital status or any other characteristic protected by applicable law.
Required Experience:
Director
Key Skills
About Company
Kaseya's IT Complete is an integrated and cost-effective platform to manage everything in IT and security.