The Carter Center Sr. Associate Director, Development Systems, Development
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Job Location:
Atlanta, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
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Description
The Carter Center is a 501(c)(3) not-for-profit nongovernmental organization founded in 1982 in Atlanta GA by former U.S. President Jimmy Carter and his wife Rosalynn in partnership with Emory University. The Center has helped to improve millions of lives in more than 80 countries by waging peace fighting disease and building hope. The Carter Center is guided by a fundamental commitment to human rights and the alleviation of human suffering. It seeks to prevent and resolve conflicts enhance freedom and democracy and improve health.
The Carter Center collaborates with other organizations public and private in carrying out its mission around the world. Current information about the Centers many programs and activities are available atThe Carter Center.
SUMMARY:
The Senior Associate Director Development Systems at The Carter Center provides strategic leadership for the development and optimization of fundraising technology and data systems. This role partners with the Development and Technology teams as well as external service providers to design implement and manage solutions that enhance fundraising operations. The position requires deep expertise in fundraising best practices data governance and the effective use of technical tools to drive fundraising insights and operational excellence. This position reports to the Director of Development Operations and Stewardship.
KEY RESPONSIBILITIES:
Strategic Leadership:
- Leads the execution of fundraising technology strategy for solutions that support the Centers fundraising development goals.
- Stays current with industry standards and emerging technologies to ensure best-in-class systems and processes.
Systems and Data Management:
- Oversees the implementation maintenance and continuous improvement of CRM platforms and integrated applications.
- Collaborates with the Carter Centers IT team to ensure data integrity consistency and security across all donor systems remains in line with IT policies.
- Serves as the primary gatekeeper for donor data and system access. Leads documentation of data model structures and maintain up-to-date SOPs for all core development systems.
- Plans and manages data migrations exports and appends for fundraising purposes.
Reporting and Analytics:
- Develops deploys and maintains standard and custom reports dashboards and data visualizations to support fundraising initiatives and analysis.
- Partners with stakeholders to define reporting requirements and deliver actionable insights. Supports fundraising strategy through data selection extraction and reporting for daily operations.
Project Management:
- Creates and manages comprehensive project plans including schedules budgets resource assignments and key dependencies. Directs the development of functional specifications testing methods and acceptance standards for all system-related projects. May assist Director with special projects to make processes more efficient and cost-effective.
Budget Management:
- Works with systems vendors on contract renewals and collaborates with Finance and Development staff to monitor budgets and make recommendations to the Director for budget adjustments.
- Liaison and Representation: Serves as point person for Development in matters relating to donor systems.
- Collaborates with Carter Center IT to implement proper compliance processes and procedures and with Finance to meet reporting requirements.
- Collaborates with leadership from Programs Development (Health/Peace) Individual Giving units and Direct Marketing regarding processes and strategies to ensure data integrity meet Finance reporting needs and increase user engagement and efficiency.
Stakeholder and Vendor Engagement:
- Collaborates with internal teams and external vendors to align technology products and projects with Development objectives. Maintains clear and effective communication among all parties.
Training and User Adoption:
- Designs and delivers training programs and materials to promote effective use of CRM systems and related applications.
- Monitors system usage analyzes adoption metrics and implements strategies to maximize user engagement and resource efficiency.
Data and Security Compliance:
- In collaboration with the Centers IT team maintains secure system interfaces within Development and with external applications to ensure compliance with data protection standards and organizational policies.
Supervision:
- May supervise orient and train staff interns and temporary contractors.
Policies & Procedures:
- Ensures compliance with all organizational policies and procedures. Develops efficient procedures in support of department activities.
Professional Development:
- Maintains professional growth and development of self and staff by identifying educational/training programs professional organizations activities and resources to maintain knowledge of national trends and to promote leading-edge expertise.
Performs other related duties as required.
MINIMUM QUALIFICATIONS:
- A bachelors degree in a related field and four years of experience with supporting fundraising systems and/or information systems donor of fundraising records management database management or related field OR an equivalent combination of education training and experience.
PREFERRED QUALIFICATIONS:
- Relevant certifications in project management (e.g. PMP) CRM administration or data analytics.
- Experience in a nonprofit or fundraising environment.
- Proven experience in fundraising technology including close collaboration with fundraising teams process management report development and staff training.
- Strong project management skills with the ability to lead cross-functional teams.
- Expertise in CRM platforms (e.g. Raisers Edge NXT) with a focus on enhancing user experience and operational efficiency.
- Working knowledge of data warehouses data visualization tools and dashboard development (preferably Power BI).
- Proficiency with project management software (e.g. Planner Jira Asana Wrike); experience with multiple platforms preferred.
- Demonstrated skills in Business Analysis Process Improvement and familiarity with project/process management methodologies.
- Excellent verbal and written communication skills.
NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to The Carter Center on a flexible weekly schedule based upon business needs. Schedule is based on agreed upon guidelines. Allnon-exempt employees must reside within the state of Georgia. The Carter Center reserves the right to change remote work status with notice to employee. Applicants must be currently authorized to work in the United States for any employer.
Additional Details
Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation please contact the Department of Accessibility Services at or call (Voice) (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.
Required Experience:
Director
Key Skills
About Company
"Have a Coke and a smile" means more to Emory University than it does to the rest of the world. The school, which has some 13,300 students and about 12,500 staff and faculty members, has a very low student-teacher ratio of about 7:1. It changed from Emory College to Emory University i ... View more
