Job Description:
Review and analyze business requirements user stories and enhancement specifications
Design develop and maintain test plans test cases and test scenarios
Execute functional regression and integration testing across ServiceNow modules
Validate workflows approvals notifications SLAs integrations and reporting
Log track and manage defects through resolution using approved tools
Perform re-testing and regression testing for defect fixes
Support and govern User Acceptance Testing (UAT) activities ensuring adherence to approved scope
Validate release readiness and support pre- and post-production deployment checks
Maintain complete test documentation and evidence for audit and compliance
Collaborate closely with ServiceNow Admins Developers Product Owners and Business Stakeholders
Identify opportunities for test process improvement and automation (ATF where applicable)
2 years experience in software testing (manual testing required)
Hands-on ServiceNow experience (ITSM required; SPM HRSD CSM are a plus)
Strong understanding of:
Incident Change Request Problem processes
Workflows approvals notifications SLAs
Experience in defect management tools and SDLC / Agile delivery
Strong analytical documentation and communication skills
Experience supporting AMS / BAU environments
Knowledge of ServiceNow ATF (Automated Test Framework)
Experience with UAT coordination and governance
ITIL Foundation certification
At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services such as false websites or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process nor ask a job seeker to purchase IT or other equipment on our information on employment scams is availablehere.
Required Experience:
IC
Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology boasts a long and proud history of innovation, service and value. In 1959, computer analysts Roy Nutt and Fletcher Jones pooled $100 to form CSC, providing computer manufac ... View more