Sr. FinOps Analyst German, Global Accounts Receivable
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Job Location:
Pasay City - Philippines
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Amazon is looking for a German Language Analyst with at least 2 years BPO experience in a large customer-oriented corporate environment for our B2B program. Amazon Business is one of Amazons most exciting growth opportunities. Since its launch in 2015 Amazon Business (AB) already has more than 2 million customers. We are growing fast and require talented professionals to help us scale.
This role will require for the successful candidate to:
Collect and analyze quantitative data
Answer queries investigate and resolve issues and questions from customers through inbound calls and emails
Work efficiently with customers and provide world-class service
Analyze trends and suggest process improvements
Meet the set KRAs
Perform other projects and duties as required
Communicate results to business leaders with Finance Accounting Operations and Business Development teams.
Working Conditions:
Open office space on site
Report daily to the Pasay office
The team generally follows European time. However you may be requested to work on shifting schedules including night shift if business requires
Work during PH Holidays is required when business supported is operating
Overtime may be required on critical and peak periods
Internal job description
Amazon is looking for a German Language Analyst with at least 2 years BPO experience in a large customer-oriented corporate environment for our B2B business which is one of Amazons most exciting growth opportunities. Since its launch in 2015 Amazon Business (AB) already has more than 2 million customers. We are growing fast and require talented professionals to help us scale.
This role will require for the successful candidate to:
Collect and analyze quantitative data
80% of the time will be involved in answering queries received from customers through inbound calls and emails
Investigate to resolve issues sent by the customers
Work efficiently with customers and provide world-class service
Analyze trends and suggest process improvements
Meet the set KRAs
Perform other projects and duties as required
Communicate results to business leaders with Finance Accounting Operations and Business Development teams.
Working Conditions:
Open office space on site
Report daily to the Pasay office
The team generally follows European time. However you may be requested to work on shifting schedules including night shift if business requires
Work during PH Holidays is required when business supported is operating
Overtime may be required on critical and peak periods
Key job responsibilities
Knowledgeable in Accounts Receivable Cash application process.
- Collecting and analyzing quantitative data
- Use data analyses and statistical techniques to develop solutions to guide business decision making
- Identify predictors and causes of business related problems and implement appropriate corrective solutions
- Identify develop manage and execute analyses to uncover areas of opportunity and present written business recommendations
- Collaborate with multiple teams as a leader of quantitative analysis and develop solutions that utilize the highest standards of analytical rigor and data integrity
- Analyze and solve business problems at their root
- Analyze trends and savings initiatives
- Communicating results to business leaders with Finance Accounting Operations and Business Development
- Perform other projects and duties as required
- Supports team manager and performs management duties when manager is absent or out of office
- Must be fluent in German and English
- Must have a basic/intermediate knowledge in MS Excel
- Prior experience of at least 2 years in similar BPO outfit or in Finance & Accounting role as an Analyst.
- Knowledge on Outlook and Word or similar desktop applications.
- Good Communications skills Written & Verbal (both English and French)
- Can work under pressure/ with deadlines.
- Critical mindset
- With continuous improvement mindset
- Preferably with a Bachelor Degree in Finance/Accounting as Major Subject.
- Preferably has working knowledge on Oracle Financials or other Finance ERP tools.
- Good Communications skills Written & Verbal
- Proficient in Outlook Microsoft Excel and Word or similar desktop application.
- Flexible to work in shifts .
- Good Communications skills Written & Verbal.
- Exemplifies traits of being a team player.
- Has good interpersonal skills hardworking flexible responsive and detail oriented.
- Can work under pressure/ with deadlines.
- Critical mindset
- With continuous improvement mindset
- Advanced knowledge of Excel including working with pivot & formulas
- Strong reconciliation skills.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
This role will require for the successful candidate to:
Collect and analyze quantitative data
Answer queries investigate and resolve issues and questions from customers through inbound calls and emails
Work efficiently with customers and provide world-class service
Analyze trends and suggest process improvements
Meet the set KRAs
Perform other projects and duties as required
Communicate results to business leaders with Finance Accounting Operations and Business Development teams.
Working Conditions:
Open office space on site
Report daily to the Pasay office
The team generally follows European time. However you may be requested to work on shifting schedules including night shift if business requires
Work during PH Holidays is required when business supported is operating
Overtime may be required on critical and peak periods
Internal job description
Amazon is looking for a German Language Analyst with at least 2 years BPO experience in a large customer-oriented corporate environment for our B2B business which is one of Amazons most exciting growth opportunities. Since its launch in 2015 Amazon Business (AB) already has more than 2 million customers. We are growing fast and require talented professionals to help us scale.
This role will require for the successful candidate to:
Collect and analyze quantitative data
80% of the time will be involved in answering queries received from customers through inbound calls and emails
Investigate to resolve issues sent by the customers
Work efficiently with customers and provide world-class service
Analyze trends and suggest process improvements
Meet the set KRAs
Perform other projects and duties as required
Communicate results to business leaders with Finance Accounting Operations and Business Development teams.
Working Conditions:
Open office space on site
Report daily to the Pasay office
The team generally follows European time. However you may be requested to work on shifting schedules including night shift if business requires
Work during PH Holidays is required when business supported is operating
Overtime may be required on critical and peak periods
Key job responsibilities
Knowledgeable in Accounts Receivable Cash application process.
- Collecting and analyzing quantitative data
- Use data analyses and statistical techniques to develop solutions to guide business decision making
- Identify predictors and causes of business related problems and implement appropriate corrective solutions
- Identify develop manage and execute analyses to uncover areas of opportunity and present written business recommendations
- Collaborate with multiple teams as a leader of quantitative analysis and develop solutions that utilize the highest standards of analytical rigor and data integrity
- Analyze and solve business problems at their root
- Analyze trends and savings initiatives
- Communicating results to business leaders with Finance Accounting Operations and Business Development
- Perform other projects and duties as required
- Supports team manager and performs management duties when manager is absent or out of office
- Must be fluent in German and English
- Must have a basic/intermediate knowledge in MS Excel
- Prior experience of at least 2 years in similar BPO outfit or in Finance & Accounting role as an Analyst.
- Knowledge on Outlook and Word or similar desktop applications.
- Good Communications skills Written & Verbal (both English and French)
- Can work under pressure/ with deadlines.
- Critical mindset
- With continuous improvement mindset
- Preferably with a Bachelor Degree in Finance/Accounting as Major Subject.
- Preferably has working knowledge on Oracle Financials or other Finance ERP tools.
- Good Communications skills Written & Verbal
- Proficient in Outlook Microsoft Excel and Word or similar desktop application.
- Flexible to work in shifts .
- Good Communications skills Written & Verbal.
- Exemplifies traits of being a team player.
- Has good interpersonal skills hardworking flexible responsive and detail oriented.
- Can work under pressure/ with deadlines.
- Critical mindset
- With continuous improvement mindset
- Advanced knowledge of Excel including working with pivot & formulas
- Strong reconciliation skills.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Senior IC
Key Skills
About Company
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