Telecommunications Field Technician

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profile Job Location:

Dover, NH - USA

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Position Summary

The Telecommunication Field Technician installs maintains and repairs voice data and wireless communication infrastructure including fiber optic lines routers and switches. They work on-site testing equipment to ensure optimal performance troubleshooting outages and providing customer service often requiring physical labor at heights or in confined spaces.

Individual must be able to attain and maintain a valid U.S. Government Public Trust security clearance.

Duties & Responsibilities

  • Knowledge of telecommunications industry services solutions and trends.
  • Establishes communications systems by installing operating and maintaining voice and data telecommunications network circuits and equipment.
  • Plans network installations by studying customer orders plans manuals and technical specifications; ordering and gathering equipment supplies materials and tools; assessing installation site; and preparing an installation diagram.
  • Establishes voice and data networks by running pulling terminating and splicing cables; installing telecommunications equipment routers switches multiplexors cable trays and alarm and fire-suppression systems; building ironwork and ladder racks; establishing connections; programming features; integrations; following industry standards; activating remote access tools; and coordinating with contractors.
  • Verifies service by testing circuits equipment and alarms; and identifying correcting or escalating problems.
  • Documents network by labeling and routing equipment and cables and recording configuration diagrams and specifications.
  • Maintains network by troubleshooting and repairing outages testing network back-up procedures and updating documentation.
  • Maintains customer rapport by listening to and resolving concerns and answering questions.
  • Maintains safe work environment by following codes standards and legal regulations.
  • Keeps supplies ready by inventorying stock placing orders and verifying receipt.
  • Updates job knowledge by participating in educational opportunities and reading technical publications.
  • Enhance department and organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
  • Must be detailed and safety oriented.

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor

Education & Experience Requirements

  • BA/BS in Telecommunications or equivalent technical degree or equivalent experience OSHA Certificates for construction and general job site safety (trenching) CPR manhole recovery.
  • 3 years minimum qualified practical field experience specific to switch maintenance and ISP/OSP.
  • 3 years experience with secure VoIP or Avaya technologies.

Skill & Certification Requirements

  • CAT 3 5 5E and 6 wiring. Certification preferred.
  • IAT Level II or Equivalent Security
  • Familiarity with Avaya Communication Manager Session Manager System Manager and Communication Control Toolkit (CCT).
  • Telecommunications systems engineering
  • Telecommunications knowledge
  • Telecommunications technologies
  • Audiovisual maintenance
  • Provisioning
  • Technical understanding
  • Functional and technical skills
  • Independence
  • Attention to detail
  • Verbal communication
  • Documentation skills
  • Comp TIA Security. Certification required.
  • Knowledge of key systems.
  • Computer skills; TMS CVC CAIRS SharePoint and Microsoft Office Suite.
  • OSHA regulation 29 CFR 1910.146
  • Confined Spaces
  • Able to establish implementation plans for PBX/Voice Mail installations.
  • Inside/Outside Plants
  • Terminating and splice of copper and fiber.
  • GPS technology.
  • Able to attain confined space certification and experience working in confined spaces (manholes) preferred.
  • Not required to lift more than 50lbs.
  • Position requires sitting standing and keeling for long periods of time. (Heavy Work)
  • LCI is an Equal Opportunity Employer Veteran/Disabled
  • Leader Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the companys affirmative action plan or policy statement please email

Required Experience:

IC

Position SummaryThe Telecommunication Field Technician installs maintains and repairs voice data and wireless communication infrastructure including fiber optic lines routers and switches. They work on-site testing equipment to ensure optimal performance troubleshooting outages and providing custome...
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