Credit Controller

Looking for an opportunity within a business that offer a genuine people first culture

Here at Chubb Fire & Security we have an opportunity for a Credit Controller to join our Best in Class finance shared services team based in Blackburn (BB1 2PR) on a full time permanent basis.

About Us Our Culture & What We Can Offer You

Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems equipment and services from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies and our Chubb family is extensive too with a dynamic team of over 13000 employees globally - Together we do great things!

Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group we join a family of organisations where leadership and leadership development is our most powerful strategic advantage and the best way to invest in our people.

SALARY: Starting from 25000 up to 27000 per annum (Depending on experience)

• 25 days holiday plus bank holidays
• Quarterly Bonuses
• Free Onsite Parking
• Cycle to Work Scheme
• Employee Referral Scheme (1000)
• Company Pension Scheme
• Life Assurance (4 x Basic Salary)
• Employee Scholarship Scheme
• A Central Benefits Platform offering a wide variety discounts
• Health & Wellbeing Resources
• Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence

What Youll be Doing As a Credit Controller

The main goal of the credit controller is to contact customers to collect outstanding account balances work with customers to understand their situation and resolve outstanding payment issues

You will:

• Work to targets for monthly cash collection and quarterly aged debt
• Achieve monthly KPI targets
• Managing inbound calls and taking full ownership.
• Manage internal stake holders and build strong relationships.
• Problem solving and process improvement.
• Update customer account information and reconcile accounts
• Prepare overdue debts for legal action

Receive inbound calls from customers taking full responsibility for actions through to completion.

WORKING HOURS: 37.5 hours per week Monday to Friday 9-5

For your probationary period (6 months) this will be a fully office based role upon successful completion of probation you will be offered hybrid working (2 days from home).

What We Would Like You To Bring

• You will have experience of working to cash collection targets
• You will have experience of managing high volumes of inbound calls
• You will maintain the highest professional standards and accountability.
• You will be a natural communicator with an ability to build rapport with your colleagues and external customers.
• You will be solution focused striving to understand and resolve potential issues
• You will be able to prioritise workloads & multitask effectively
• You will be open minded and willing to learn in a fast-paced and ever-changing environment
• You must have Solid IT literacy skills - we use multiple systems both inhouse portals and Microsoft systems
• You must be highly organised and able to work to deadlines

If this sounds like you apply today and send us your application!

Chubb Fire and Security is an equal opportunities employer. Our commitment to Diversity Equity and Inclusion (DEI) ensures all employees and applicants feel valued respected and supported. At Chubb individuality is celebrated and our strength lies in the diversity of our team. By fostering an equitable environment we empower individuals to contribute their unique perspectives driving innovation and excellence at every level.

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Additional Information

About Us Our Culture & What We Can Offer You

Established over 200 years ago Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems equipment and services from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers from local independent business to many of the FTSE 100 companies

We believe we offer a unique working culture where you are as important to us as our customers and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors fully supporting and enabling you to thrive in your new role and beyond with ongoing career development opportunities throughout your career journey with us.

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