Team Lead Karlup Service

About Ruah

Ruah is a leading values-driven employer in Western Australias community services sector. Our staff go boldly not just supporting people in need but working to end homelessness end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WAs biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion where difference is valued celebrated and embraced.

By choosing to work with us you are helping transform the lives of vulnerable and disadvantaged people in our community.

About the Role

Ruah is seeking an experienced valuesdriven leader to step into the role of Team Lead Karlup Service with specific responsibility for leading our Koorta Guide Team (case managers). This is a unique opportunity to help shape an innovative service supporting women and children on their recovery journey from family and domestic violence.

The Karlup Service is built on a culturally informed traumaresponsive model of care. As Team Lead you will play a pivotal role in supporting staff strengthening service delivery and ensuring every woman and child receives seamless dignified and empowering support.

As Team Lead you will:

• Lead mentor and support the Koorta Guide Team to deliver highquality case management.
• Assist with recruitment onboarding operations and continual improvements of operational processes for the Karlup Service.
• Ensure staff have the resources supervision and support they need to work safely and effectively.
• Facilitate case reviews coordination meetings and reflective supervision.
• Build strong relationships with referral partners and community agencies.
• Ensure compliance with Ruahs policies accreditation standards and reporting requirements.
• Promote a safe inclusive and valuesdriven workplace where diversity is celebrated.
• Champion a culturally safe traumainformed and clientcentred approach across all service areas.
• Advocate for clients and contribute to strategic decisionmaking at all levels.

This is a role for someone who thrives in a dynamic environment enjoys strengthening teams and is passionate about supporting women and children to recover rebuild and thrive.

This is a full-time (76 hours per fortnight) fixed-term position for 12months with the possibility of extension.

What were looking for

The successful applicants will be required to meet the following criteria:

• Strong knowledge of family and domestic violence including current and emerging issues.
• Experience in clinical case management.
• Demonstrated leadership capability including managing diverse teams.
• Ability to build strong relationships with staff stakeholders and community partners.

The following criteria are considered desirable:

• Qualifications in Social Work Counselling or a related discipline.
• Experience working with diverse communities including Aboriginal people LGBTQIA communities people with disability and culturally and linguistically diverse groups.

What do we offer

• A salary aligned with Level 5 of the Ruah Enterprise Agreement (and the SCHADS Award) starting at $101099.
• 5 weeks annual leave 17.5% annual leave loading (for award-based staff)
• 16 weeks paid parental leave with flexibility to take at 32 weeks half-pay (uniquely new staff can access 4 weeks paid parental leave after just 6 months service).
• Free independent and confidential access for you and your family to our Employee Assistance Program.
• Free Ruah-paid Journey Cover (insurance for when youre getting to and from work).
• Incredibly valuable Salary Packaging (to extend your take home pay) with:
• up to $15900 core packaging
• an additional $2650 in meal entertainment packaging
• benefits for salary packaging travel accommodation parking fees education expenses and more!
• Opportunities to be active in the Ruah Community such as participating in a wide range of working groups joining us at Pride events being a part of a range of cultural events to promote and support reconciliation and much much more!

Required compliance documents:

• Current drivers license
• National Police Clearance Certificate
• WA Working with Children Check
• First Aid Certificate

How to apply

Wed love to hear from you!

Please click apply create your LiveHire profile and submit your current CV along with a cover letter of no more than two pages helping us understand your fit for this role.

Closing date for applications: Friday 10th April 2026.

The Job advertisement may be closed earlier than the date mentioned above.

For further information please contact Holly Turner Service Lead at

We are building a workplace where difference is embraced and encouraged - and to do this weneed people on our team who are representative of the clients we work with who are passionate about change and courageous enough to stand up for what is right. Everyone is welcome. Everyone belongs.

We are committed to protecting children and young people from harm. All applicants will undergo an extensive screening process prior to appointment.