Seasonal Guests Service Associate Weekend PhotosEvents

Dearborn, MI - USA

Monthly Salary: Not Disclosed

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

Part-time

Description

Fair Lane: Home of Clara and Henry Ford is seeking Temporary Seasonal Guest Services Associates (GSAs) for weekend shifts. This is a unique opportunity for anyone who appreciates history and the outdoors. This position will be an 8-hour shift each Saturday and Sunday from 10:00 AM 6:00 PM. This position will be primarily responsible for overseeing and executing our photo permit program ensuring a smooth and welcoming experience for all visiting photographers and guests perfect for college students retirees with an interest in working at a National Historic Landmark or those looking to earn some extra income. All guest services associates will be trained in safety and security visitor policy basic grounds and gardens information and Fair Lane history.

REQUIRED SHIFTS

Saturday 10:00 AM - 6:00 PM

Sunday. 10:00 AM - 6:00 PM

This is a temporary/seasonal position with expected employment from May 1 2026 through October 31 2026.

DUTIES & RESPONSIBILITIES

Greet and welcome visitors
Become an expert in Fair Lane History and understand the gardens and grounds
Facilitate the check-in process for all photography sessions collect payments and reiterate and enforce Fair Lanes Photography Policy
Accompany each group during their photography session to ensure proper use of the gardens and grounds
Complete all required ongoing training including but not limited to Fair Lane orientation security training and audience engagement
Be available to answer questions throughout the estate and enforce rules of conduct when needed
Perform other duties as assigned during events
Perform snow removal as needed
Handle general grounds maintenance duties as assigned
Assist with event setup and teardown
Assist with general maintenance and custodial tasks including trash removal and supply restocking
Security Functions
Enforce security and safety procedures and protocols
Inform visitors of rules regulations and proper conduct
Report emergencies administer first aid and respond to calls for emergency assistance
Investigate situations and write detailed incident reports
Open and close the upper and lower property gates
Participate in emergency training programs including fire theft and vandalism
Review and is familiar with fire safety and severe weather policies

KNOWLEDGE SKILLS & ABILITIES:

A passion for people gardens and history
Demonstrated customer service skills
High school diploma required; relevant coursework from an accredited college or university is strongly preferred
Ability to work with individuals from a wide variety of ethnic cultural and economic backgrounds
Good written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information
Ability to identify and positively resolve visitor issues in the moment and strong decision-making skills are necessary
Flexibility to work some weekends holidays and special events as necessary

PHYSICAL REQUIREMENTS:

Must be able to stand and move around the public areas of the Estate for extended periods
Must be able to spend the majority of the shift outdoors

WORKING LOCATION & SCHEDULE:

This role will be in-person and is ineligible for remote work.

COMPENSATION

This is an hourly non-exempt entry-level position with benefits available to seasonal employees. The base hourly rate for all Guest Services Associates is $17.75 per hour; this position is eligible for overtime pay calculated at 1.5x the agreed-upon hourly rate but overtime is not expected to occur.

All Guest Services Associates are required to attend 2-3 days of paid orientation and training during normal business hours also at $17.75 per hour.

Benefits include the following.

403(b) plan with a 3% employer contribution and 3% employer match
Paid time off package that earns 0.04 hours of PTO for every hour worked (1.2 hours per 30 hours 40 hours per 1000 hours)
Ford X-Plan Discount
In-house perks including one free photo permit per year Tribute Garden discounts and a Patron Level membership

EQUAL EMPLOYMENT OPPORTUNITY

Henry Ford Estate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Requirements

KNOWLEDGE SKILLS & ABILITIES:

Must be comfortable working outside for most of the scheduled shift regardless of weather (rain snow heat etc.)
A passion for people gardens and history
Must be comfortable with wildlife (e.g. deer and rodents around the grounds)
Must be comfortable being in dark spaces (e.g. the Main House) alone while doing Security rounds
Demonstrated customer service skills
High school diploma required; relevant coursework from an accredited college or university strongly preferred
Ability to work with individuals from a wide variety of ethnic cultural and economic backgrounds
Good written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information
Ability to identify and positively resolve visitor issues in the moment; strong decision-making skills necessary
Good attendance and reliability
Flexibility to work weekends holidays and special events as necessary

PHYSICAL REQUIREMENTS

Must be able to stand and move around public areas of the Estate for extended periods of time

BACKGROUND & REFERENCE CHECKS

All offers of employment at Henry Ford Estate are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates. Background checks include Prior Employment Verification Personal and Professional Reference Checks Educational Verifications and Criminal Conviction Reviews.
A criminal conviction will not result in an instant withdrawal of an employment offer. Henry Ford Estate considers the nature of crimes and their relationship to positions the time since conviction and the number of convictions when deciding if a candidate has clear results.

Salary Description

$17.75/hour

Required Experience:

Part-timeDescriptionFair Lane: Home of Clara and Henry Ford is seeking Temporary Seasonal Guest Services Associates (GSAs) for weekend shifts. This is a unique opportunity for anyone who appreciates history and the outdoors. This position will be an 8-hour shift each Saturday and Sunday from 10:00 A...

Part-time

Description

REQUIRED SHIFTS

Saturday 10:00 AM - 6:00 PM

Sunday. 10:00 AM - 6:00 PM

This is a temporary/seasonal position with expected employment from May 1 2026 through October 31 2026.

DUTIES & RESPONSIBILITIES

Greet and welcome visitors
Become an expert in Fair Lane History and understand the gardens and grounds
Facilitate the check-in process for all photography sessions collect payments and reiterate and enforce Fair Lanes Photography Policy
Accompany each group during their photography session to ensure proper use of the gardens and grounds
Complete all required ongoing training including but not limited to Fair Lane orientation security training and audience engagement
Be available to answer questions throughout the estate and enforce rules of conduct when needed
Perform other duties as assigned during events
Perform snow removal as needed
Handle general grounds maintenance duties as assigned
Assist with event setup and teardown
Assist with general maintenance and custodial tasks including trash removal and supply restocking
Security Functions
Enforce security and safety procedures and protocols
Inform visitors of rules regulations and proper conduct
Report emergencies administer first aid and respond to calls for emergency assistance
Investigate situations and write detailed incident reports
Open and close the upper and lower property gates
Participate in emergency training programs including fire theft and vandalism
Review and is familiar with fire safety and severe weather policies

KNOWLEDGE SKILLS & ABILITIES:

A passion for people gardens and history
Demonstrated customer service skills
High school diploma required; relevant coursework from an accredited college or university is strongly preferred
Ability to work with individuals from a wide variety of ethnic cultural and economic backgrounds
Good written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information
Ability to identify and positively resolve visitor issues in the moment and strong decision-making skills are necessary
Flexibility to work some weekends holidays and special events as necessary

PHYSICAL REQUIREMENTS:

Must be able to stand and move around the public areas of the Estate for extended periods
Must be able to spend the majority of the shift outdoors

WORKING LOCATION & SCHEDULE:

This role will be in-person and is ineligible for remote work.

COMPENSATION

All Guest Services Associates are required to attend 2-3 days of paid orientation and training during normal business hours also at $17.75 per hour.

Benefits include the following.

403(b) plan with a 3% employer contribution and 3% employer match
Paid time off package that earns 0.04 hours of PTO for every hour worked (1.2 hours per 30 hours 40 hours per 1000 hours)
Ford X-Plan Discount
In-house perks including one free photo permit per year Tribute Garden discounts and a Patron Level membership

EQUAL EMPLOYMENT OPPORTUNITY

Requirements

KNOWLEDGE SKILLS & ABILITIES:

Must be comfortable working outside for most of the scheduled shift regardless of weather (rain snow heat etc.)
A passion for people gardens and history
Must be comfortable with wildlife (e.g. deer and rodents around the grounds)
Must be comfortable being in dark spaces (e.g. the Main House) alone while doing Security rounds
Demonstrated customer service skills
High school diploma required; relevant coursework from an accredited college or university strongly preferred
Ability to work with individuals from a wide variety of ethnic cultural and economic backgrounds
Good written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information
Ability to identify and positively resolve visitor issues in the moment; strong decision-making skills necessary
Good attendance and reliability
Flexibility to work weekends holidays and special events as necessary

PHYSICAL REQUIREMENTS

Must be able to stand and move around public areas of the Estate for extended periods of time

BACKGROUND & REFERENCE CHECKS

All offers of employment at Henry Ford Estate are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates. Background checks include Prior Employment Verification Personal and Professional Reference Checks Educational Verifications and Criminal Conviction Reviews.
A criminal conviction will not result in an instant withdrawal of an employment offer. Henry Ford Estate considers the nature of crimes and their relationship to positions the time since conviction and the number of convictions when deciding if a candidate has clear results.

Salary Description

$17.75/hour

Required Experience: