Assistant, Rehabilitation Clinic

Park Nicollet is looking to hire a Rehab Clinic Assistant to join our team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Performs a variety of clerical and clinical tasks assisting the Rehabilitation Services Care Teams in providing outstanding patient care and services.

Wound Care Technician Specific Tasks

Patient & Clinic Flow

• Greet patients and families upon arrival and provide basic assistance as needed
• Notify therapists/providers when patients arrive
• Assist with rooming patients and preparing them for treatment
• Support patient positioning and comfort during wound care visits
• Monitor patient wait times and assist with flow as directed

Wound Care & Treatment Support

• Prepare wound care carts prior to treatments (supplies PPE dressings)
• Set up and break down treatment rooms for wound care visits
• Assist therapists and providers during wound care treatments within training and scope
• Support bedside wound care with therapists as assigned
• Assist with paging MDs PAs NPs and Access Assistants when needed
• Coordinate patient transport using approved paging workflows

Cleaning Safety & Infection Control

• Clean and reset rooms between patients following infection control standards
• Complete daily cleaning checklist and initial when complete
• Clean wound carts modality carts treatment surfaces chairs stools and countertops
• Empty dirty linen bags and manage linens appropriately
• Check temperatures for paraffin splint pan hydrocollator and cold packs
• Report broken or damaged equipment and submit work orders

Supply & Equipment Management

• Stock wound care and clinic supplies
• Take inventory of needed supplies and assist with ordering as directed
• Check medication and supply expiration dates (weekly/monthly tasks)

Administrative & Support Tasks

• Assist with faxing copying and organizing clinic materials
• Complete daily task lists and sign off when complete
• Assist with general clinic organization and support tasks as needed

Schedule:

• Mon 1015-645
• Tue 9-530
• Wed 730-4
• Thurs OFF
• Fri 745-415
• Education Experience or Equivalent Combination:
  • Six months experience in a customer service job or medical related experience in a hospital rehab or clinical setting.
• Licensure/ Registration/ Certification:
  • NA
• Knowledge Skills and Abilities:
  • Must be able to work independently under the supervision of multiple rehabilitation professionals on recurring assignments.
  • Should have critical thinking skills and be able to problem-solve.
  • Strong verbal communication customer relations and listening skills are essential.
  • Good telephone etiquette money handling and keyboarding skills are needed.
  • Must be able to promote and maintain good customer relations and patient confidentiality.
  • Must be able to effectively communicate in person and over the phone with a wide variety of patients (i.e. Those with speech and hearing impairments those requiring interpreters)
  • Ability to work in a fast-paced environment that includes switching between tasks.
  • Comfortable working with computers and learning new equipment and software as needed within the scope of the role.
    

Minimum Qualifications:

Preferred Qualifcations:

• Education Experience or Equivalent Combination:
  • NA
• Licensure/ Registration/ Certification:
  • NA
• Knowledge Skills and Abilities:
  • Knowledge of medical terminology.

Benefits:

Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance dental insurance a retirement program time away from work insurance options tuition reimbursement an employee assistance program onsite clinic and much more!