At Jellyfish we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative varied teams and value the unique contributions that each person brings to the table.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts creative minds and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo reinvent media activation and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand

Job Description

Were looking for a Technical Program Manager (TPM) to drive the delivery of both strategic platform initiatives and business-as-usual (BAU) technical operations. This role operates across long-term transformation programmes and day-to-day delivery ensuring immediate operational priorities and future platform goals are delivered in a coordinated structured and sustainable way. You will help shape platform roadmaps and transformation initiatives while also supporting operational delivery through ticketing systems task management and daily prioritisation.

As a TPM you will connect systems architecture technical implementation and business strategy - ensuring solutions are designed and executed cohesively across multiple teams. Youll work closely with software engineers data platform specialists and systems architects to keep programmes moving efficiently from design through to deployment.

This role requires a blend of delivery excellence technical understanding and systems thinking. You will be equally comfortable aligning on long-term architecture and strategy and stepping into the detail to remove blockers and maintain delivery momentum at the sprint and operational level.

What Youll Be Doing

• Support planning coordination and delivery of platform initiatives across multiple concurrent workstreams

• Translate strategic initiatives into structured delivery plans milestones and actionable tasks

• Manage and balance BAU activities incidents and project delivery to maintain a consistent delivery flow

• Prioritise competing demands (BAU vs projects) and support roadmap sequencing based on capacity and dependencies

• Act as a key liaison between technical teams and business stakeholders ensuring clear communication and alignment

• Provide visibility on progress risks and delivery status through structured reporting and governance processes

• Support backlog management sprint planning and adoption of Agile/Kanban delivery practices

• Collaborate with architects and technical leads to align delivery with architecture security and integration standards

• Identify dependencies risks and misalignments early driving resolution through structured decision-making

• Drive continuous improvement of delivery processes tooling and governance to enable scalable efficient operations

Qualifications

• 35 years experience in technical project program or delivery management roles

• Experience working and leading multi-disciplinary teams in large organisations such as engineering data or platform environments

• Strong track record delivering complex technical programmes

• Familiarity with cloud platforms (AWS Azure GCP).

• Experience working with ticketing systems backlogs and task management tools

• Strong understanding of Agile Kanban and hybrid delivery models

• Experience working with Salesforce Service Now and Wrike platforms a benefit

• Excellent communication and interpersonal skills to work with both technical and non-technical stakeholders.

• Strong problem-solving skills and the ability to manage competing priorities in a fast-paced environment

• Team-oriented mindset with flexibility to adapt to evolving business needs

Note: We emphasise skills expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team we invite you to apply today with your resume in English.

Additional Information

Join Jellyfish and experience a workplace where we prioritise your growth celebrate your contributions and empower you to tailor your work environment to suit your needs.

Reward: Youll be eligible to join our discretionary annual bonus scheme.

Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am and 6:30pm with flexible working hours.

Growth Your Way: Accumulate one paid day each month (2 hours per week) for self-development and access to Jellyfish Learn.

Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers. We also provide 1000 (or equivalent) towards ourses for returning primary caregivers to support your transition back into work.

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Required Experience:

IC