Salesforce Lead

Colombo - Sri Lanka

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Key Responsibilities

Platform Administration & Configuration

Maintain Salesforce objects fields validation rules workflows Flow automations routing logic support queues profiles permission sets and sharing rules
Manage user provisioning role hierarchy and access governance

CPQ / Revenue Cloud Support (2 Resources)

Support pricing updates product catalog changes quoting rules product bundles discount structures approval workflows and contract amendments
Maintain revenue lifecycle automation including renewals amendments and forecasting enablement
Create and update Flows and Apex triggers/classes to support complex CPQ logic

Service Cloud Support (1 Resource)

Optimize SLA management case routing automation escalation rules entitlements and milestone tracking
Improve agent experience through console configuration and automation enhancements
Build and enhance case automation using Flow and Apex where required

Development & Automation

Design create and update Flows (Record-Triggered Screen Flows Scheduled Flows)
Develop and maintain Apex classes triggers batch jobs and test classes
Support Lightning components (LWC/Aura where applicable)
Perform debugging log analysis and production issue resolution

Salesforce CRM Developer Tech Stack

Salesforce Sales Cloud CPQ / Revenue Cloud Service Cloud
Flow Builder Apex SOQL/SOSL
Lightning Web Components (LWC)
Validation Rules Approval Processes
Data Loader & data migration tools
DevOps tools (e.g. change sets / CI-CD if applicable)
API integrations (REST/SOAP as required)

Operational Responsiveness

Provide rapid response to business requests
Reduce operational bottlenecks and backlog
Ensure platform stability and continuous improvement under shift-based support coverage

Key ResponsibilitiesPlatform Administration & ConfigurationMaintain Salesforce objects fields validation rules workflows Flow automations routing logic support queues profiles permission sets and sharing rulesManage user provisioning role hierarchy and access governanceCPQ / Revenue Cloud Support (2...