AVP Lending operations CDD Quality
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Job Location:
Monthly Salary:
Posted on:
1 hour ago
Vacancies:
1 Vacancy
Job Summary
Responsibilities:
Support the UK Client Onboarding QC Team.
Independently conduct quality assurance reviews for new existing UK & US Lending
and Business Banking clients working at speed and maintaining Momentum.
Communicate & collaborate effectively with internal and external stakeholders to
ensure delivering Customer Delight.
Conduct quality control reviews of the screening of Peps Sanctions & Adverse Media
and escalate if there are true hits.
Conduct quality control reviews of the Fraud and AML transaction Monitoring alert
clearing and investigation outcomes.
Processing of emails (instructions/queries).
Be a subject matter expert and maintain knowledge and expertise - together with
supporting and developing the client onboarding team.
Identify areas for improving processes to deliver improved efficiency.
Support the QC Lead in transformational change initiatives delivering against our
strategic plan.
As the team grows you will have the opportunity subject to ability to take on a line
management role with a focus on:
Training mentoring & line managing the India quality control CDD Team and
ensuring their deliverables are met on time.
Produce and Monitor KPIs and KRI to ensure optimal performance of the India based
CDD Team.
Actively carrying out onboarding cases end to end.
Providing advisory support to the other members of the India quality control CDD
Team.
Support the UK Client Onboarding QC Team.
Independently conduct quality assurance reviews for new existing UK & US Lending
and Business Banking clients working at speed and maintaining Momentum.
Communicate & collaborate effectively with internal and external stakeholders to
ensure delivering Customer Delight.
Conduct quality control reviews of the screening of Peps Sanctions & Adverse Media
and escalate if there are true hits.
Conduct quality control reviews of the Fraud and AML transaction Monitoring alert
clearing and investigation outcomes.
Processing of emails (instructions/queries).
Be a subject matter expert and maintain knowledge and expertise - together with
supporting and developing the client onboarding team.
Identify areas for improving processes to deliver improved efficiency.
Support the QC Lead in transformational change initiatives delivering against our
strategic plan.
As the team grows you will have the opportunity subject to ability to take on a line
management role with a focus on:
Training mentoring & line managing the India quality control CDD Team and
ensuring their deliverables are met on time.
Produce and Monitor KPIs and KRI to ensure optimal performance of the India based
CDD Team.
Actively carrying out onboarding cases end to end.
Providing advisory support to the other members of the India quality control CDD
Team.
