Pharmacy Technician I
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Job Location:
Philadelphia, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Pharmacy Technician I
Location (On-site Remote or Hybrid): Philadelphia PA (Remote - Candidate must be willing to work EST hours)
Contract Duration: Contract until 07/18/2026
Work Hours: 9:30am 6:00pm EST Monday Friday
Location (On-site Remote or Hybrid): Philadelphia PA (Remote - Candidate must be willing to work EST hours)
Contract Duration: Contract until 07/18/2026
Work Hours: 9:30am 6:00pm EST Monday Friday
PTCB Required
Duties:
The pharmacy technician supports the organization s mission and purpose by providing front-line customer support for a diverse portfolio of customers. This individual will be responsible for handling inbound telephone inquiries from members pharmacies and prescribers in our National Customer Care Center. Consistently meet established productivity schedule adherence and quality standards.
SPECIFIC RESPONSIBILITIES:
- Provide real-time support to pharmacies with point of service inquiries.
- Educate prescribers on formulary and prior authorization processes.
- Enter customer data and other relevant information into our documentation tool.
- Assist members with pharmacy benefit inquires.
- Adhere to standard operating procedures to ensure contact handling accuracy and operational effectiveness.
- Effectively communicate issues and resolutions to customers and appropriate internal staff.
Skills: 3 to 5 years Recent PBM and/or pharmacy experience
Education:
- HS Diploma/GED
- Bachelor s Degree or equivalent experience preferred
- Pharmacy Technician Certification (PTCB NCCT or ExCpt) preferred
