Area Manager Debt Management Services COESenior Area Manager Debt Management Services COE
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Job Summary
| Job Purpose | Objective is to create a virtuous cycle of improvement in our product & process to increase ease for our DMS Field team to run their daily activities. Ensuring timely delivery of project & respective deliverables Ensuring timely communication to stakeholders on project deliverables Tracking of project assigned & deliverables as per defined and agreed timelines Responsible UI/UX for management of operational issues and interface with IT delivery managers business units and QA team for resolution Preparation of management MIS on various IT projects and deliveries Understand change requirements and evaluate to take decision on selection of processes for automation based on impact and extent of change |
| Duties and Responsibilities | Project planning and reporting Management of DMS Mobility App and Web Portal Project Management for end-to-end process & solutioning of DMS features in mobility app and web portal Responsible for managing project management components like project requirement gathering to perform UAT and support post go live Strong technology adoption project delivery and domain experience in Debt Management services Responsible for managing & defining solutions for business requirements with respect to system fitment with keeping operational process in center Process KPI monitoring |
| Key Decisions / Dimensions | To execute cross-functional digital projects maintain and manage agreed timeline |
| Major Challenges | To execute cross-functional digital projects as per agreed timeline and in-line with RBI legal & compliance guidelines. To solve problems for issues that may emerge in the fulfillment space in course of a cross-functional digital project. Identify high customer impact processes within fulfillment and transform them via digital. To make sure real time product & platform support to field team |
| Required Qualifications and Experience | a)Qualifications Postgraduate with Project Management skill set or Engineering Graduates b)Work Experience More than 3 years of experience in financial industry Experience in Project Management Payment platform & channels Semi technical understanding of APIs Loan life cycle understanding. Mobile App designing & development delivery will be an added advantage |
Required Experience:
Manager
Key Skills
About Company
Bajaj Finserv is India’s most diversified non-banking finance company. Visit the website to learn about our products. Get instant approval on loans, shop on EMIs, make an investment, get insurance and pay your bills.
