Job Title
Account Manager Commercial FlooringPosition Overview
At Shaw Contract we believe that the ground beneath your feet should have a positive impact on how you live learn work heal and play. We strive for design excellence in everything we do from conception to production to installation its what sets us apart. We make flooring that delivers a purposeful blend of design elements materiality sustainability and performance. Every day we take on creative challenges to researchdesign and innovate flooring solutions that transform spaces across the globe.
Our Account Manager owns Shaw Contract commercial flooring product specification and project retention across Southeast Queensland with a primary focus on the Brisbane CBD and greater metro area. The role builds strong relationships with architects interior designers (including Design & Construct) builders and flooring contractors to secure Shaw Contract commercial flooring products into projects prevent specification switches and drive profitable growth. Based in Brisbane the position includes regular inmarket engagement across the CBD and suburbs with periodic travel to the Gold Coast Sunshine Coast and Toowoomba and significant time spent on the road meeting customers and influencing project outcomes.
Responsibilities
Win and protect specificationsby building and sustaining strong relationships with architects interior designers and other key specifiers across the territory.
Retain projects through the build phaseby actively engaging builders and flooring contractors to prevent specification switches and secure product placement through to order and installation.
Grow revenue and market shareby identifying pursuing and converting high-value project and account opportunities through disciplined prospecting and account planning.
Manage a healthy project pipelinefrom early design through completion using Salesforce to maintain accurate activity tracking forecasting and territory plans.
Influence decision-makerswith compelling brand and product messaging samples/presentations and pricing guidance aligned to project requirements and competitive context.
Expand strategic coverageby identifying and progressing supply agreements and other partnership models that increase specification frequency and share of wallet.
Coordinate internally to deliver outcomesby collaborating with A&D Account Managers and other partners to align on project status next steps and specification strategy.
Represent Shaw Contract in-marketat industry events trade shows and networking activities to strengthen presence and create new opportunities.
Requirements
3 years of professional experience required ideally in sales and/or within commercial construction or commercial interiors; 5 years experience in the industry and a bachelors degree is preferred.
Valid drivers license and legal right to work in Australia.
Ability to travel by car throughout the territory on a daily basis.
Highly Preferred Experiences and Skills
Industry background in commercial flooring construction or commercial interiors; experience selling to and through the A&D community is a strong advantage.
Experience in roles such as sales/account management specification representative design or project management within the constructionindustry.
Demonstrated ability to navigate complex procurement processes influence multiple stakeholders and progress opportunities from early design to site delivery.
Working knowledge of commercial project lifecycles and on-site installation considerations (e.g. sequencing compliance and stakeholder coordination).
Proven relationship-building negotiation and communication skills in a fast-paced target-driven environment.
Proficiency with CRM and territory management disciplines (Salesforce preferred) including forecasting and opportunity hygiene.
Strength in executing action plans influencing others adapting to change and building customer satisfaction through trusted partnerships.
Competencies
Execute Action Plan
Influence Others
Build Customer Satisfaction
Adapt and Change
Build TrustingRelationships
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Required Experience:
Manager
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