Marketing Communications Manager

Starbucks

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profile Job Location:

Collingwood - Australia

profile Monthly Salary: Not Disclosed
Posted on: 5 hours ago
Vacancies: 1 Vacancy

Job Summary

The Marketing Communications Manager is responsible for leading the execution of integrated marketing communications that bring the Starbucks brand and campaigns to life in the Australian market. The role ensures consistent highquality brand storytelling across customer touchpoints supporting visit frequency brand affinity and commercial outcomes. 

This role focuses on campaign execution and local market adaptation working closely with global brand teams and local stakeholders. 

Key Accountabilities 

Campaign Planning & Delivery 

  • Plan and deliver integrated marketing communications campaigns across owned paid and earned channels
  • Lead endtoend campaign execution from briefing through to delivery and postcampaign review
  • Ensure campaigns align with business priorities seasonal calendars and customer insights 

Brand & Content Stewardship 

  • Ensure all communications reflect Starbucks brand standards tone of voice and visual identity
  • Localise global campaign assets and messaging for the Australian market 
  • Oversee content development across digital CRM instore and social channels 

Crossfunctional Collaboration 

  • Partner with Product Digital and Store Operations teams to ensure cohesive execution 
  • Support activation of campaigns instore and across digital platforms 
  • Coordinate timelines inputs and approvals across stakeholders 

Agency & Supplier Management 

  • Manage daytoday relationships with creative media and PR agencies 
  • Prepare briefs provide feedback and ensure quality and timely delivery 
  • Support budget management and campaign reporting 

Performance & Optimisation 

  • Track campaign performance and engagement metrics 
  • Identify opportunities to improve messaging creative or channel mix 
  • Share insights and learnings with stakeholders 

Qualifications :

Measures of Success 

  • Campaign engagement and customer uptake 
  • Brand consistency and creative quality 
  • Ontime onbudget delivery 
  • Effective crossfunctional collaboration 

Additional Information :

About You:                                                                      

  • 710 years experience in marketing communications brand marketing or integrated campaign roles 
  • Proven experience delivering multichannel campaigns (digital instore CRM paid media) 
  • Experience localising global brand campaigns for a local market 
  • Experience managing creative media and/or PR agencies 
  • Background in retail or QSR preffered 
  • Strong execution focus with stakeholdermanagement capability 

Life at Starbucks Australia

Starbucks Australia is proudly Australian owned and operated. We are a small company with large growth plans. Weve based in Collingwood with expansive end-of-trip facilities (all shower amenities soaps & towels included) concierge services with dry-cleaning and parcel collection provided and current building works for our very own Starbucks café on-site. We work on a hybrid model with 3 days in office 2 from home.


Remote Work :

No


Employment Type :

Full-time

The Marketing Communications Manager is responsible for leading the execution of integrated marketing communications that bring the Starbucks brand and campaigns to life in the Australian market. The role ensures consistent highquality brand storytelling across customer touchpoints supporting visit ...
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About Company

Now Brewing – Baristas!A fantastic opportunity to join an iconic global brand and elevate your career in hospitality! Benefits:Generous discounts:Free coffee and frappuccinos whilst on shift!30% off food, drinks and merchFast-food industry award ratesOpportunities to earn more:partner ... View more

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