Operations Associate

Heights Capital Management Asia (HCMA) a dynamiccollaborativeinvestment team within Susquehanna International Group is seeking an Operations Associate to join our Tokyo office.

This role is designed for a native Japanese speaker who will support our proprietary capital investing and trading activity by owningthe full operational execution lifecycle controls reporting and initiativestoimprove how weoperateas we scale.

You will work closely with local and global partners across Investments Trading Risk Legal Compliance Finance and Technology andwill be a keyJapanese Englishliaison with issuers brokers prime brokers banks custodians and external counsel.

You will:

• Own trade capture and lifecycle management across Japan and broader APAC markets (booking confirmations allocations settlement monitoring and break resolution) with a control mindset that drives zeropreventablesettlement failures anddisclosure misses.

• Manage stock loans end-to-end (setup booking lifecycle events recalls/returns corporate action impacts and issue resolution)maintainingstrong documentation and clear escalation when needed.

• Drive counterparty onboardings to completion on time by settingtimelines pushing processes forward and escalating blockersproactivelyto senior management.

• Support capital markets transactions (e.g. Third Party Allotments private placements PIPEs rights offerings secondary offerings IPOs) by coordinating restriction controls closing checklists documentation flow funding and settlementlogistics.

• Manage corporate actions and event-driven workflows (conversions/exercises option-related events position movements) ensuringaccurateandtimelyupdates in internal systems downstream reporting and stakeholder communications.

• Coordinate cash movements and payments including preparing/reviewing wire instructions working with prime brokers and banks andmaintainingstrong controls and audit trails.

• Perform daily/periodic reconciliations (positions PnL fees/financing corporate actions PB/custody files); investigate root causes document conclusions and escalate issues early with clear options and recommendations.

• Produce andmaintainoperational and portfolio reporting (start-of-day/end-of-day summaries weekly portfolio review materials risk/compliance reporting monthly PnL) with a high bar for accuracy consistency and scalability.

• Lead assigned projects end-to-end: scope clearly (problem statement deliverables milestones risks)work collaborativelytoensure projectcompletion and escalatequicklywhen blocked

• Deliver a quarterly cost and financing analysisidentifyingthe top five cost drivers/leaks with trend commentary and actionablerecommendations:work with relevant stakeholders to help drive outcomes.

• Monitor Japanese company announcements and market news relevant to the portfolio;maintainalerts and provide concise English summaries to support decision-making and avoid preventable misses.

• Build andmaintaineffective counterparty relationships and bring back practical best practices and market intelligence that improve our operating playbook.

• Drive continuous improvement toworkflows and controls asourJapanoperationsand footprintgrows.

• Adoptnew technologyand AI tools: proactivelyidentifymanual repetitive or error-prone work; propose improvements; and implement practical automationthat increases speed consistency and control quality.

• 3years of relevant experience in investment operations trade support middle office prime brokerage custody fund administration or similar roles (buy-side or sell-side) with direct ownership of lifecycle processing and controls

• Native Japanese speaker with strong professional reading and writing skills; fluent in English (verbal and written)isamust.

• Strongunderstanding of the trade lifecycle (execution trade entry settlement corporate actions cash management) and comfortoperatingin fast-moving time-sensitive environments.

• Demonstrateownership and project drive: can define scope quickly manage dependencies provide crisp updates and close loops through completion.

• Strong judgment under incomplete information: can separate signal from noise surface the real risks and recommend actions that maximize expected value. Balancespeed control quality and business impact.

• Analytical comfort with costs/fees/financing and the discipline to translate analysis into concrete recommendations and follow-through.

• Technicalcuriosity and willingness to adopt new tools: interest in automation AI-enabled workflows and pragmatic scripting (Python/VBA/SQL) to reduce manual work and error rates.

• Strong Excel and data skills (reconciliations break investigation reporting); familiarity with Bloomberg and/or OMS/EMS tools (e.g. EMSX) is a plus.

• Familiarity with capital markets transaction processes (deal closings documentation flow) and regulatory reporting/compliance checks is a plus.

Skills and Attributes

• Control-first operator: precise detail-oriented and disciplined in documentation and escalation; builds routines that prevent avoidable failures and misses.

• Ownership mindset: accountable for outcomes not just tasks; persists until issues are resolved and stakeholders have clarity.

• Decision-qualityfocus:brings recommendations trade-offs and an EV-oriented approach to ambiguous situations rather than simply escalating questions.

• Processbuilder:continuously improves workflows and controls with a bias toward simplifying standardizing and scaling.

• Technology-forward: actively adopts AI and new tools experiments responsibly and converts learnings into durable workflow improvements.

• Clear communicator: conciseaccuratecommunication in Japanese and English; can summarize complex situations and escalate crisply when.

• High integrity and confidentiality: trusted with sensitive information and careful about compliance expectations.

Job Characteristics

• The rolecentreson delivering high-qualityaccurate and scalable outcomes through operational execution analytical thinking and strong controls.

• You willfrequentlywork in ambiguous situations with incomplete informationand are expected to stay organized self-disciplined andsolution oriented.

• Accountability intellectual honesty and a willingness to ask the right questions areto do this job well.

Company Description

HCMA is an affiliate of Susquehanna one of the worlds largest privately held financial services firms. Susquehanna is a global quantitative trading firm founded by a group of friends who share a passion for game theory and probabilistic thinking. That mindset is embedded in our culture: relentless problem solving across Trading Technology and Quantitative Research. From offices around the world our employees collaborate to makeoptimaldecisions and are driven by the desire to achieve winning results together.

What We Offer

• At HCMA and Susquehanna we value strategic thinking resourcefulness and efficiency over excessive work hours.

• Our permanent capital structure allows us to prioritize thoughtful decision-making and strong business outcomes.

• As part of our small but entrepreneurial Asia team you will have the opportunity to shape investment processes standards and operational infrastructure.

• You will have startup-like impact with the resources and stability of a premier global trading firm.

• Ifyou thrive on supporting shrewd impactful decisions and are driven by innovation and resourcefulness this is your chance to excel.

Equal Opportunity Statement

We encourage applications from candidates from all backgrounds and we welcome requests for reasonable adjustments during the recruitment process to ensure that you can bestdemonstrateyour abilities.

Ifyourea recruiting agency and want to partner with us please reach out to Any resume or referralsubmittedin the absence of a signed agreement will not be eligible for an agency fee.

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