Regional Analyst, Shops Store Operations
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Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
As a key member of our regional shops team you will drive operational improvements across our three brands: foodpanda foodora and yemeksepeti. We are expanding into new verticals and you will own the operational foundations of in-store fulfillment focusing on picker efficiency operational tooling and field training.
In this regional role you will be the bridge between high-level strategy and local execution across 15 countries. Your focus is to build scalable operational playbooks that drive continuous improvements to reduce items not delivered (IND) and ensure high fulfillment accuracy enabling store teams to consistently deliver complete and reliable orders.
In this role you will:
- Define the operational framework to minimize Items Not Delivered (IND) and manage out-of-stock scenarios across all Grocery and Retail partners.
- Lead Field Training & Knowledge Sharing creating scalable training programs and playbooks that ensure local market teams and pickers follow best-in-class operational standards.
- Monitor and improve Vendor Performance creating benchmarks for picking accuracy speed and reliability across our regional footprint.
- Develop supporting tools and processes that empower local market teams to identify operational bottlenecks and accelerate performance improvements.
- Coordinate cross-functional initiatives with Local Teams Product and Analytics to improve our Shops offering holistically.
Qualifications :
- Experience: 2 years in fast-paced environments such as startups top consulting firms digital companies FMCG or retailers.
- Problem-Solving Mindset: You enjoy finding smart and elegant solutions to complex multi-disciplinary operational problems.
- Data-Driven Mentality: You make decisions based on data and are comfortable making business judgments to improve the ecosystem.
- Technical Skills: SQL is a plus for analyzing performance trends; experience with AI tools is also an advantage.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
As the worlds leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europes largest tech platforms, we enable ambitious talent to del ... View more
