Specialist, Sales Order Operations (Contract)
Petaling Jaya - Malaysia
Job Summary
What you will do:
The Specialist Sales Order Operations is responsible for receiving processing and following up on highly complex sales orders in close collaboration with Sales teams. This role ensures the accuracy compliance and efficiency of all sales order activities throughout the order lifecycle contributing to operational excellence and customer satisfaction.
- Receive review and process highly complex sales orders from Sales teams.
- Perform daily order creation maintenance and validation ensuring accuracy and completeness of order data.
- Ensure all sales orders comply with established business processes policies and controls.
- Execute endtoend order lifecycle activities in SAP including order entry updates monitoring and followup actions.
- Coordinate effectively with Sales Finance and other crossfunctional teams to resolve order discrepancies pricing issues and delivery concerns.
- Track and follow up on orders to ensure timely processing invoicing readiness and completion.
- Maintain high standards of data integrity and system accuracy to support reporting and financial requirements.
- Identify opportunities to improve order processing efficiency and contribute to continuous improvement initiatives.
- Bachelors degree in finance or accounting with a minimum of 2 year of relevant experience.
- Handson experience with SAP (Prefer Salesforce) sales order processing (SD module or equivalent).
- Strong understanding of ordertocash processes and sales operations.
- High attention to detail with the ability to manage complex highvolume transactions.
- Strong coordination and communication skills to work effectively with multiple stakeholders.
- Ability to prioritize tasks and meet deadlines in a fastpaced environment.
- Customerfocused mindset with a commitment to accuracy and service quality.
Required Experience:
IC
About Company
Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 120,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation sy ... View more