The Accounts Receivable and Billing Coordinator supports the delivery ofaccuratetimelyand compliant billing and accounts receivable processes across Symbos. This role plays a key part in protecting revenue supporting cashflowandmaintainingstrong customer relationships by ensuring invoicing collections and customer data are managed to a high standard.
Key responsibilities
Billing and invoicing
Prepare review and issue customer invoices and credit notes accurately and on schedule
Manage manual invoices andcustomisedbilling requirements whenrequired
Upload invoices to customer and vendor portals and manage purchase order processes
Maintainaccuratebilling records in line with Symbos policies and procedures
Review customer contracts to ensure billing accuracy and compliance
Accounts receivable and collections
Monitor accounts receivable ageing and follow up overdue accounts
Prepare and issue account statements and collection notices asrequired
Perform daily customer receipting and bank reconciliations
Escalate delinquent accounts in line with internal processes
Investigate and resolve billing discrepancies and disputes
Customer and stakeholder engagement
Respond to customer billing enquiries ina timelyand professional manner
Maintain and action shared finance inboxes
Liaise with internal stakeholders including FinanceSalesand service delivery teams to resolve billing matters
Systems and process support
Set up new customers andmaintainaccuratemaster data in SAP
Support billing and accounts receivable activities during monthend close
Assistwith continuous improvement initiatives to improve efficiencyaccuracyand controls
Support system enhancements testing and documentation whererequired
General
Ensure compliance with internal policiescontrolsand mandatory training
Contribute to a positive collaborative finance team culture
Undertake other financerelated duties asrequired
Skills and experience
Essential
Minimum 3 years experience in accounts receivable credit control or a similar finance role
Experience working in a highvolume billing environment
Strong numerical aptitude with excellent attention to detail
Experience managing accounts receivable ageing and reconciliations
Intermediate to advanced Excel skills
Strongorganisationalskills with the ability to manage competing priorities
Ability to work autonomously and as part of a team
Desirable
Experience using SAP or similar ERP systems
Exposure to vendor portals and automated billing systems
Experience working in a shared services or commercial finance environment
Qualifications
Certificate Diploma or Degree in Accounting Finance or a related discipline or equivalent practical experience
About Symbos
Symbos partners withorganisationsto deliver AIled humancentredworkforce solutions. Australianled with global scale Symbos combines technology operational excellence and a peoplefirst culture to help clients build connected highperforming teams.
Why join Symbos
Youllbe part of agrowing Australianledorganisationwith a global delivery model
Your work will havereal impact supporting revenue integrity and financial performance across the business
Youlljoin acollaborative peoplefirst culturethat values trustlearningand continuous improvement
Youllhave exposure tomodern systems and scalable processes with opportunities to contribute to processoptimisation
Symbos offers asupportive environmentwhere quality work accountability and professional growth are valued
Required Experience:
IC
Recoveriescorp is a contact centre specialising in receivables management solutions and insurance claims recovery services. We provide innovative and tailored end-to-end solutions for our clients.