Costumer Service Representative- Dutch
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Job Location:
Monthly Salary:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
We are partnering with a leading global customer experience provider to recruit a Customer Service Representative - Dutch for an exciting opportunity in the online advertising and digital services industry.
This is a full-time on-site position in Lisbon where you will support small and medium-sized businesses using self-service advertising solutions to grow their online presence.
Your Responsibilities
- Provide support to small and medium-sized business clients via phone email and chat
- Assist clients with account setup platform navigation and troubleshooting
- Deliver pre- and post-sales support for digital advertising products
- Guide clients on how to effectively use tools to optimize their online campaigns
- Identify recurring issues and trends impacting multiple clients
- Share customer feedback and insights to contribute to product and service improvements
Your Profile
- Fluent in Dutch (written and spoken) with good English skills for internal communication
- Comfortable working with digital tools platforms and online environments
- Strong customer focus with clear and professional communication skills
- Able to work independently and manage client requests efficiently
- Previous experience in customer service or a contact center is a plus
- Willing to work rotational shifts including evenings and weekends
- High school diploma or equivalent
The Offer
- Full-time on-site position in Lisbon
- Paid training with structured onboarding and ongoing support
- Relocation package including assistance with accommodation
- Meal allowance and private health insurance
- 40-hour work week on a rotational schedule
- Long-term career growth opportunities in an international environment
