Sales Support Coordinator
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Job Location:
Manila - Philippines
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Summary
IFF is a global leader in flavors fragrances food ingredients and health & biosciences we deliver sustainable innovations that elevate everyday products.
Global Business Services: Delivering streamlined scalable supportenhancing efficiency compliance and service excellence across the company.
This role is based in Manila Philippines (hybrid role). Be part of a customer-focused creative and passionate team where together we can achieve greatness and make a real impact. Your potential is our inspiration.
Where Youll Make a Difference
- Receive review and accurately process customer purchase orders in a timely manner.
- Monitor order status and proactively communicate updates delays or changes to customers and the sales team.
- Handle customer and distributor inquiries related to pricing order status documentation and delivery schedules.
- Coordinate with Supply Chain Planning Logistics and Finance to confirm order availability delivery timelines and required documentation.
- Support sample requests order-related documentation and other administrative needs for the sales team.
- Follow up on credit holds billing discrepancies and payment status in collaboration with Finance and Sales.
- Maintain accurate customer master data price lists contracts and order records within company systems.
- Prepare and update sales reports forecasts dashboards and customer-related documentation as requested.
- Support sales activities by assisting with quotations basic pricing calculations complaint tracking and identifying opportunities to improve sales service processes and customer experience.
What Makes You the Right Fit
- Excellent English language skills both verbal and written.
- Keen eye for details
- Working knowledge of MS Office tools.
How Would You Stand Out
- Strong communication abilities.
- Solution oriented mindset with ability to work in a fast-paced environment.
Why Choose Us
- A Competitive remuneration package in accordance with the weighting of your role your seniority and experience.
An exciting career opportunity with one of the global leaders in the industry
We are a global leader in taste scent and nutrition offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity national origin race age sex or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion gender identity & expression sexual orientation or disability.
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Required Experience:
IC
Key Skills
About Company
We’ve been on the path of discovery for nearly two hundred years and we’re still at the forefront of scientific progress.
