Product Manager, Customer Growth
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
How will I help
Youll help drive mortgage customer acquisition and retention by owning the optimisation and delivery of Banker Leadsensuring our lead activity is targeted effective and consistently improving. Working within the Growth Squad youll translate growth priorities into practical initiatives and campaigns that lift lead outcomes and support stronger customer growth across the mortgage portfolio.
In this role youll lead delivery endtoend with autonomy partnering across multiple business units to get outcomes delivered. Youll use analysis prioritisation and research to shape what gets built and improved track performance against objectives and key results and provide reporting that supports service ownership and leadership decisionswhile ensuring risk compliance data and collateral requirements are met throughout delivery.
What do I need
Youll bring product management experience and ideally handson experience in leads managementwith a proven ability to improve lead performance through disciplined optimisation effective prioritisation and dataled decision making. Youre comfortable working across crossfunctional teams to deliver change and you can communicate clearly and influence stakeholders to drive the right outcomes.
Youll also bring strong stakeholder management skills and the confidence to challenge and influence decisionmakers so key growth productivity and risk metrics are achieved. You understand the expectations of working in a regulated environment and can balance pace with governanceensuring campaigns and changes are delivered safely compliantly and with strong attention to data and customer outcomes.
Why join us
Were obsessed with becoming our customers #1 banking partner for life and were looking for people who are passionate about helping us achieve that return were committed to making Westpac the best place to work in the country. Here are just a few of the ways were already doing that:
- Ongoing special offers on banking products and discounts from top brands including generous employee-only mortgage rates!
- Continued flexible work arrangements to help you achieve a greater work/life balance and a variety of leave options including Culture Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives
Create your future today
To get started simply click on the APPLY or APPLY NOW button
Were all about creating a supportive and inclusive community. We welcome everyone no matter your age gender background or abilities. We also provide additional support to welcome our veterans Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process you can find out more information and additional contact details by visiting thePeople with Disability and/or needing Accessibility Requirementspage on ourwebsite.
Were all about helping our people grow and succeed. Whether youre a current employee trainee or intern were committed to your career developmentCheck out our FAQs and internal support resources here.
Required Experience:
IC
Key Skills
About Company
Westpac has a long and proud history as Australia's first and oldest bank. It was established in 1817 as the Bank of New South Wales under a charter of incorporation provided by Governor Lachlan Macquarie. In October 1982 it changed its name to Westpac Banking Corporation following th ... View more
