Aftermarket Sales Representative
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Job Location:
Mexico City - Mexico
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Career Area:
SalesJob Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.
IT IS YOUR TIME!
Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives. For nearly 100 years weve been helping customers build a better more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed.
When you join Caterpillar youre joining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dont just talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.
If you are looking for personal and professional growth in a company with an inclusive culture which seeks equity respects differences and believes in peoples potential this is the right place. We consider people with disability candidates and those with diversity in gender culture ethnicity religion age generation race nationality and sexual orientation.
Important:
- Dont forget to include a resumé in English in your profile in Workday
- Please frequently check the email associated with your application including the junk/spam as this is the primary correspondence method. If you wish to know the status of your application please use the candidate log-in on our career website as it will reflect any update s to your status.
Role Definition:
Drives profitable aftermarket growth by partnering with dealers to strengthen parts service and customer support capabilities. Leads dealer engagement to promote Caterpillars aftermarket solutions and ensures bestinclass support to end customers. Supports the development of dealer capabilities to execute the aftermarket strategy and improve customer loyalty.
What You Will Do
- Support dealers in understanding and executing Caterpillars aftermarket business model ensuring alignment with pricing guidance commercial programs and governance processes.
- Guide and assist dealers in forecasting parts and service demand strengthening sales pipelines and developing aftermarket growth plans.
- Conduct regular business and performance reviews with dealers identifying gaps and ensuring the timely execution of corrective actions.
- Lead opportunities identification for parts and service growth improve customer satisfaction and enhance longterm customer relationships.
- Support the introduction and adoption of new aftermarket offerings technologies and digital tools
- Promote value selling of Caterpillar parts service agreements rebuilds and repair options.
What you will have:
Customer Focus:
Knowledge of the values and practices that place customer needs and satisfaction as primary considerations in all business decisions with the ability to leverage this information to create customized solutions. Includes clear and effective communication to understand align and influence customers and stakeholders.
Industry Knowledge:
Knowledge of the organizations industry including trends directions key challenges regulatory considerations and market influencers with the ability to apply this knowledge appropriately across diverse situations.
Decision Making and Critical Thinking:
Knowledge of the decision-making process and associated tools and techniques with the ability to analyze situations in a structured manner solve problems and make sound decisions based on informed judgment.
Relationship Management and Communication:
Knowledge of relationship management techniques with the ability to establish and maintain healthy working relationships with clients vendors and peers. Includes strong communication and presentation skills enabling the clear structured and persuasive delivery of ideas proposals and solutions to diverse audiences.
Business Development:
Knowledge of business development tools techniques and approaches with the ability to identify explore and develop opportunities for sustainable business growth.
Value Selling:
Knowledge of the principles and practices for selling products technology and services with the ability to clearly articulate and present overall value propositions differentiating offerings based on wellunderstood customer needs.
Basic requirements:
- Bachelors degree in Business Engineering Marketing or a related field.
- Advanced English proficiency
- Experience in sales aftermarket customer support or dealer operations.
- Strong analytical skills and ability to work with sales and performance data.
Top Candidates Will Have
- Previous experience with equipment dealerships construction/mining industries or heavy machinery aftermarket.
- Strong knowledge of parts and service operations.
- Proven ability to influence dealer teams and drive execution without direct authority.
- Experience with digital tools and technologies (eCommerce telematics connected assets fleet management platforms).
- Solid valueselling capabilities especially in total cost of ownership (TCO) repair options and lifecycle cost analysis.
Additionalinformation:
-Travel expectation is50%.
Note: This position requires the candidate to work onsite five days a week.
Some of the offered benefits*:
Medical plan
Dental plan
Medicines reimbursement
Psychological Legal Social and Finance Support Program
Private pension plan
Profit share
Meal assistance
Christmas basket
Transportation
Life and personal insurance
Extended maternity and paternity leave
Employee resources group (Young Professional Women in Networking LAMBDA (LGBTQIA) Latin Group and Active in Sport
*Caterpillar reserves the right to change or modify benefits at any time subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location
The Recruitment & Selection area emphasizes that it does not use personal emails and/or emails from other domains (@gmail @hotmail etc.) to contact candidates. Available vacancies are only advertised through the companys official channels ( and official Caterpillar emails are mandatory followed by the domain @. Also the company does not request any type of payment (bank transfer pix etc.) for the purposes of the selection process. For more information click on the link: position requires working onsite five days a week. Posting Dates: Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply Not ready to apply Join our Talent Community.
Required Experience:
IC
Key Skills
About Company
Caterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial turbines and diesel-electric locomotives.
