Data Analyst-II (CRM Data Quality Analyst – Ads & Promotions) 29829

San Francisco, CA - USA

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Data Analyst-II

(CRM Data Quality Analyst Ads & Promotions)

Location: Remote

CRM Data Quality Analyst Ads & Promotions (Franchise Segment)

Role Overview

We are seeking a detail-oriented CRM Data Quality Analyst to support the Ads & Promotions business within the Franchise segment. This role is responsible for ensuring the accuracy consistency and integrity of CRM data that powers sales account management and marketing initiatives.

You will play a critical role in maintaining clean and reliable data across systems enabling better decision-making campaign execution and partner engagement. The ideal candidate brings a strong analytical mindset exceptional attention to detail and the ability to collaborate cross-functionally with Sales Account Management and Operations teams.

Required Qualifications

2 5 years of experience in data quality operations CRM management or a related field
Hands-on experience with CRM platforms (e.g. Salesforce or similar systems)
Strong proficiency in Excel or Google Sheets (e.g. pivot tables VLOOKUP/XLOOKUP data manipulation)
Experience with data reconciliation cleansing and validation techniques
Exceptional attention to detail with the ability to identify inconsistencies and patterns in data
Strong organizational and problem-solving skills

Preferred Qualifications

Experience supporting Ads Promotions or Sales Operations functions
Familiarity with franchise or multi-location business models
Basic SQL knowledge or experience querying datasets
Experience working with large datasets and bulk data operations
Exposure to data governance or data stewardship practices

Key Responsibilities

Reconcile data across multiple systems (CRM platforms internal tools data exports and reporting dashboards) to ensure consistency and accuracy
Identify investigate and resolve duplicate incomplete or inconsistent records within the CRM
Execute bulk data cleanup and normalization efforts including standardizing naming conventions formatting and account hierarchies
Conduct regular audits of CRM data quality and proactively surface systemic issues impacting data integrity
Build maintain and improve data validation rules workflows and QA processes to prevent future data issues
Partner closely with Sales Account Management and Operations teams to correct data discrepancies and reinforce best practices
Document data processes cleanup methodologies and governance standards
Recommend and implement process improvements to support ongoing data hygiene and scalability

Customer Data & Operational Support

Set up new customers and establish accurate customer roles within CRM systems
Contact customers to request additional information and verify data accuracy
Troubleshoot and resolve issues related to customer setup using established guidelines
Escalate complex issues impacting multiple processes and collaborate with supervisors on solutions
Complete requests within defined SLAs and keep stakeholders informed of progress

Data Governance & System Support

Ensure data accuracy validity and completeness across all CRM records
Create and update core master data procedures and documentation
Support downstream processes by maintaining clean and structured data inputs
Identify and escalate technical issues in production environments to IT teams
Participate in cross-functional projects and support data-related initiatives as needed

Job Title: Data Analyst-II (CRM Data Quality Analyst Ads & Promotions) Location: Remote CRM Data Quality Analyst Ads & Promotions (Franchise Segment) Role Overview We are seeking a detail-oriented CRM Data Quality Analyst to support the Ads & Promotions business within the Franchise se...