B3 Temporary Promotion Monetary Value of Fraud and Error Team Leader Social Security Scotland

Do you have experience of effectively leading a team demonstrating strong people and management skills Can you work flexibly in a fast-paced changing environment Do you have strong analytical skills If you do then we are looking for a colleague to join our team on a temporary basis for 12 months as our B3 Monetary Value of Fraud and Error Team Leader within the Fraud and Error Unit (FERU).

The Fraud and Error Units mission is to identify address and prevent fraud and error ensuring the integrity of benefit delivery and supporting public trust in our services.

This role plays a critical role in the running and development of the Monetary Value of Fraud and Error team ensuring the provision of data which is used to publish the official statistics relating to fraud and error across the Scottish Social Security Benefit caseload. The Team Leader is also responsible for generating outcome reports on key error trends and risks across benefits identification of continuous improvement opportunities across benefits and contributing to the development of this service.

Responsibilities

• Contributing to the creation and then implementation of processes to support comprehensive high-quality fraud and error measurement through cyclical sampling activity.

• Exploring and implementing opportunities to identify and correct fraud and error utilising the findings of fieldwork exercises to influence strategy and operational policy.

• Contributing to analysis and production of reports on fraud and error risk to inform continuous improvement and risk mitigation.

• Workforce planning recruitment induction and training.

• Providing guidance and support to staff as required especially for unusual high interest or complex cases.

• Taking appropriate measures to ensure the health safety and wellbeing of yourself and your staff.

• Coaching developing leading and motivating your team to achieve team objectives.

• Ensuring that appropriate MI is collected to inform service development and meet reporting requirements.

Success Profiles
We use an assessment framework called Success Profiles which lists the elements we test and provides detailed descriptions of each. Please familiarise yourself with this framework by clicking on the following link:

Introduction - Success profiles: candidate guide - ()

For this temporary opportunity the following Success Profile elements will be assessed:

Data and insight - Practitioner Level

• Sources and analyses a range of data and insights (e.g. user-insights socio-economic data) to inform options and make decisions.

• Leads the development of metrics KPIs and dashboards to assess performance and improvements to services and operational delivery.

• Manages supports and engages positively with inspections and audits - to gather data and evidence and shape and act upon findings and recommendations.

Further details of the Framework can be found atOperational Delivery Profession Framework

Experience

• Experience of effectively leading a team in a complex operational environment
  

Behaviours

• Communicating and Influencing (Level 3) - Communicate purpose and direction with clarity integrity and enthusiasm. Respect the needs responses and opinions of others.
  

You can find out more about Success Profiles Behaviourshere.

How toApply
Please apply online providing a Supporting Statement (of no more than 750 words) providing evidence of how you demonstrate the Success Profiles noted above.

Please note that a CV is not required for this temporary opportunity.

Artificial Intelligence (AI) tools can be used to support your application but all statements and examples provided must be truthful factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others or generated by artificial intelligence and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action.

Please see our candidate guidance for more information on acceptable and unacceptable uses of AI in recruitment.

If you are interested in this opportunity you should seek permission from your manager and C-band manager before applying on a level transfer (TLT) applying on TP you should inform your manager and C-band manager from the outset of your intention to apply. If successful in your application your release must be agreed by your line manager and C-band manager or relevant unit head.

Please note that the post is only open to individuals who have satisfactorily completed their probationary period.

Dates to Remember
Statement submitted by: Tuesday 7th April at 12:00 noon
Sift from Wednesday 8th April
Informal chats W/C 20th April (may be subject to change)

Duration of Temporary Opportunity
This opportunity will be for up to 12 months in duration.

Hybrid Working
We embrace a hybrid working style where all colleagues will spend time in either our Glasgow or Dundee offices. There is an expectation of a minimum 2 days per week in your assigned location.

Further Information
This role is only available to existing permanent civil servants who have successfully completed their probation period within Social Security Scotland or the broader Scottish Government.

Social Security Scotland are a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment should you be successful in securing a post. If you feel you may require assistance with any part of our recruitment process please contact us at

If you experience any difficulties accessing our website or completing the online application form please contact the Resourcing Team via

If you have any questions about the role please contact Rhona Sheare at