Workplace Experience Coordinator (12 month contract)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Want to bring ideas to life
Youre in the right place. If youre looking for a fresh challenge why choose Aurecon It comes down to one crucial question. What kind of world do you want to create for the next generation Truth is the decisions being made right now will determine the future of everything - from the local community to the entire planet. One of those decisions is: who do you decide to work for
How will your ideas contribute to shaping whats next
Our NSW/ACT Workplace team is looking for a Workplace Coordinator to play a key role in delivering a high quality well run and people-focused workplace experience across our Sydney Newcastle and Canberra offices. This is a 12-month fixed term contract with potential for a permanent opportunity.
This role is based in our North Sydney office (opposite North Sydney station) 5-days a week and you will be located at our Concierge Desk & Welcome Lounge where youll be the face of our workplace - bringing Aurecons brand to life through a welcoming inclusive and professional front of house experience while also supporting the smooth delivery of facilities and workplace operations.
Were looking for someone whos curious proactive and people focused with the ability to balance excellent customer service with practical execution. Youll enjoy solving problems coordinating activity behind the scenes and using data and insights to continuously improve both workplace experience and operational outcomes. If you love creating order connection and consistency in a dynamic environment this role will suit you perfectly.
This is a great role for someone who is passionate about Workplace Experience and Facilities and who is keen to develop a well-rounded skillset across customer service events maintenance coordination and compliance within an exciting and ambitious team.
Your role will include:
Delivering a warm professional and consistent front of house experience creating a strong first impression for clients visitors and staff across our North Sydney office.
The end-to-end delivery of Workplace Events and Activations for our Sydney office. Arranging all aspects in an organised manner ensuring a high-end service.
Coordinating daytoday facilities operations including reactive and planned maintenance ensuring minimal disruption to business operations and prompt resolution contractor engagement scheduling compliance and performance monitoring and proactively improving facilities performance.
Managing health safety and compliance activities by maintaining accurate records coordinating inspections and audits assisting with risk assessments and ensuring adherence to regulatory requirements.
Supporting asset fleet and car park management including administration records utilitsation audits and coordination of servicing and repairs ensuring timely scheduling cost control and minimal operational disruption.
Acting as a key point of contact for workplace services anticipating and responding to visitor and employee needs such as passes locker support WiFi access archiving stationary PPE and general requests.
Managing shared inboxes switchboard and mail ensuring timely professional and customer focused responses.
Supporting the delivery of events workplace activations and experience initiatives balancing operational requirements with a high quality service experience.
Building strong collaborative relationships with internal stakeholders external vendors and service partners to ensure smooth workplace operations.
Identifying and driving continuous improvement opportunities across workplace experience facilities operations and service delivery across the region.
How will your future be shaped by us
Joining Aurecon means youll be at the award-winning edge of innovation and sustainability. AFR ranked us Top 5 among sustainability leaders and Top 3 of all innovative companies in professional services. One Consult awarded us an innovative design award. Plus we were Consult Australias large firm of the year.
You really can bring your whole self to work and be confident your voice will be heard. We dont just claim were inclusive and innovative as proven by the independent awards and accreditations weve gained. Weve been recognised for our innovation culture gender equality and our LGBTI inclusion. Plus we have a robust Reconciliation Action Plan our fourth edition since 2014.
When it comes to your development youll be supported on every step of your career journey with mentoring leadership training and our Career Hub. Outside of work youll be further supported with highly competitive paid parental leave cultural public holiday swaps plus wellbeing support programs.
What are we looking for from you
Youll have a genuine passion for re-imagining problems and continuous learning to help shape the future.
We value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life.
As well as experience in a similar type of role or hospitality environment specifically were looking for:
Proven experience in a people-centric client customer service or workplace environment with the ability to deliver a consistently high standard of service.
Demonstrated capability or exposure to facilities operations or workplace coordination activities such as maintenance coordination compliance tasks asset or fleet administration.
Experience supporting or delivering events hospitality or workplace activations will be highly regarded but is not essential.
Comfortable working across both front of house and operational responsibilities balancing service delivery with practical execution.
Ability to quickly learn and confidently use digital workplace systems and tools (e.g. booking systems asset registers collaboration platforms).
Strong interpersonal and communication skills including clear and professional written communication.
A collaborative team player with the confidence to work with stakeholders at all levels including vendors contractors and internal teams.
Personable proactive and enthusiastic with a genuine passion for creating welcoming inclusive and well-run workplaces.
Self-starter who is adaptable and resilient who thrives in a fast-paced environment where priorities span experience operations and compliance.
The role is physically demanding and includes tasks such as lifting/moving light furniture and moving stock bending reaching and standing or walking for extended periods.
Be the face of Aurecons workplace experience where great service meets great design.
Who is Aurecon
Aurecons strength has always been our people. Its our people who build our shared purpose and bring ideas to life. Its our people who imagine and co-create with our clients a better future for people and the planet. Of course youll probably know lots of our award-winning projects. The new Allianz Stadium in Sydney That was us. Tāmaki Regeneration in Auckland That was us too. And the Tseung Kwan O Interchange in Hong Kong You guessed it us. So when you join us youll be joining a community working together to tackle some of the worlds most complex challenges.
Ready to bring ideas to life
Then please apply. Remember its you and how you bring ideas to life which are important. Your background unique needs and individuality will be valued. Visit our website to learn more at
Required Experience:
IC
Key Skills
About Company
Aurecon is an engineering, design and advisory company, but not as you know it. We’ve reimagined engineering. Our clients’ ideas and aspirations drive all that we do. We work alongside them like no other firm to co-create clever, innovative solutions to some of the world’s most compl ... View more
