Social Analytics Manager

Mumbai - India

Monthly Salary: Not Disclosed

Posted on: 4 days ago

Vacancies: 1 Vacancy

Job Summary

Established in 2004 OLIVER is the worlds first and only specialist in designing building and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40 countries and counting. Our unique model drives creativity and efficiency allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group were at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency spark creativity and drive insightful decision-making empowering our teams to produce innovative and impactful results.

Role: APAC Strategy and Operations Specialist - Agency Partner Scope of Services and Deliverables for APAC YouTube Social

Duration: 6 months (FTC)

Location: Mumbai India (Remote)

Work Shift: Early Morning Start hours basis SGT timezone

About the role:

YouTube has seen tremendous growth in APAC. Millions of users use YouTube to enjoy a diverse range of content produced by a dynamic and vibrant creator and partner ecosystem. The scope outlines the Strategy and Operations services required for the YouTube APAC Social team.

This scope requires close collaboration with various cross-functional teams Globally. Hence were looking for someone with strong project management and communication skills who thinks analytically and has a bias for operations and execution. Having a strong understanding of cultural nuances and a passion for social and video culture would help as well. While this scope is within the APAC Social Marketing Team and requires understanding of marketing social and media it is not an editorial community or campaign management scope although this experience would be beneficial.

Candidates for this scope could have worked as an associate in digital consulting a digital or social marketing manager in technology media or entertainment a strategic account manager or project director in a social digital or PR agency.

What you will be doing:

Services and deliverables

Strategic Planning & Reporting (OKRs & QBRs)

Manage Team OKRs: Manage the teams Objectives and Key Results (OKRs) ensuring tracking against goals and establishing a rigorous process to adhere to aligned OKR measurement methodologies. Ensures OKRs are aligned well measured reviewed monthly/quarterly and published to key stakeholders with meaningful commentary
Quarterly Business Reviews (QBRs): Manage QBRs with leadership and the social team ensuring that all activities are captured elevated and presented in a comprehensive manner.

Team Operations & Enablement:

Team Communication Lead: Act as the lead for internal team communications including the creation of newsletters and developing an efficient operating model within the Social team as required.
Budget Operations: Oversee budget monitoring and vendor management ensuring Purchase Orders (POs) are raised spending is accurately forecasted and Statements of Work (SOWs) are processed on time.
Process Excellence: Ensure the excellence of key internal operational processes and drive continuous process optimization. Conduct training for the teams as needed.
Real-time optimisation: work with analysts to create dashboards on social media performance indicators and reports as needed.

This is a specialist (vendor) scope embedded with the extended YouTube APAC Social Marketing Team and will work directly with the APAC Social Marketing Lead on your assignments.

What you need to be great in this role:

Strong written and oral communication skills
Advanced Spreadsheet user including basic automation
Native in Japanese Korean or Hindi
Experience in social analytics and knowledge of social media monitoring and listening tools (such as BrandWatch Sprinklr) is a plus
Experience in working with statistical analysis and data mining software is a plus
Passion for and inquisitive about AI and new technologies
Understanding and knowledge of AI tools is beneficial but ability to learn and digest benefits and features of AI tools is critical

Req ID: 16963

#LI-AS2 #LI-Remote

Our values shape everything we do:

BeAmbitiousto succeed

BeImaginativeto push the boundaries of whats possible

BeInspirationalto do groundbreaking work

Bealways learningand listening to understand

BeResults-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community clients and creations

OLIVER a part of the Brandtech Group is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential and individual differences are valued and respected. All applicants shall be considered for employment without regard to race ethnicity religion gender sexual orientation gender identity age neurodivergence disability status or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability with science-based emissions reduction targets. Collectively we work towards our missionembedding sustainability into every department and through every stage of the project lifecycle.

Required Experience:

Manager

Established in 2004 OLIVER is the worlds first and only specialist in designing building and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40 countries and counting. Our unique model drives creativity and efficiency allowing us to deliver ...