Vendor Relations Manager
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Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About Telnyx
Telnyx is an industry leader thats not just imagining the future of global connectivitywere building it. From architecting and amplifying the reach of a private global multi-cloud IP network to bringing hyperlocal edge technology right to your fingertips through intuitive APIs were shaping a new era of seamless interconnection between people devices and applications.
Were driven by a desire to transform and modernize whats antiquated automate the manual and solve real-world problems through innovative connectivity solutions. As a testament to our success were proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team.
Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us you can be part of laying the foundations for this interconnected future. Were currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers.
The Role
Telnyx operates a global private network spanning datacenters colocation facilities and a worldwide IP backbone across dozens of markets. The Vendor Relations team owns the full stack of vendor relationships that power this network datacenter and colocation providers IP transit and connectivity partners private point-to-point and wavelength services dark fiber and cross-connects.
Were looking for a Vendor Relations Manager to own vendor relationships end-to-end. Youll manage a portfolio of infrastructure vendors lead commercial negotiations run RFQ processes and serve as the primary point of contact for vendor escalations and day-to-day operations. This role reports to the Director of Vendor Relations.
Responsibilities
- Own Vendor Relationships End-to-End: Serve as primary contact for assigned vendors across datacenter colocation and connectivity providers. Manage the full lifecycle onboarding contract negotiation renewals escalations and offboarding.
- Lead Commercial Negotiations: Negotiate pricing contract terms SLAs and NRC/MRC structures. Develop comparison frameworks and present recommendations with clear trade-offs.
- Run RFQ Processes: Design and manage RFQ/RFP workflows for new vendor evaluations and expansion projects. Collect normalize and analyze vendor proposals to support sourcing decisions.
- Manage Network & Connectivity Procurement: Source and negotiate IP transit private point-to-point circuits wavelengths dark fiber and cross-connects alongside datacenter/colocation deals.
- Track & Report Vendor Performance: Maintain contract databases track SLA compliance and produce regular reporting on vendor spend renewal timelines and performance against commitments.
- Manage Vendor Escalations: Own incident and escalation workflows coordinate RFO/RCA processes drive resolution with vendors and ensure contractual remedies are pursued.
- Cross-Functional Coordination: Work with network engineering legal finance and procurement on vendor-related initiatives contract reviews and infrastructure planning.
- Process Improvement: Identify and implement improvements to vendor management workflows tracking systems and operational playbooks.
What Were Looking For
- 35 years in vendor management procurement or supply chain ideally in datacenter colocation telecom or cloud infrastructure
- Direct experience negotiating vendor contracts (MSAs SOWs SLAs) with demonstrated cost savings or improved terms
- Strong analytical skills comfortable normalizing multi-vendor comparisons across pricing structures currencies and contract terms
- Clear professional written and verbal communication youll represent Telnyx externally with vendors
- Proficiency with Google Workspace; experience with project management tools (Jira Salesforce or equivalent)
- Self-directed and organized able to manage a growing vendor portfolio without heavy oversight
- Comfortable leveraging AI tools to improve productivity and streamline workflows
- Basic understanding of networking and connectivity concepts (IP transit point-to-point circuits cross-connects) enough to read proposals and engage technical stakeholders
Bonus
- Experience with datacenter vendor management (colocation power cooling cross-connects)
- Familiarity with IP transit peering or carrier interconnect procurement
- Experience building or improving vendor onboarding and tracking processes from scratch
- SQL or data analysis skills for vendor spend and performance reporting
- Background in telecom or CPaaS vendor management (voice messaging numbering)
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Required Experience:
Manager
Key Skills
About Company
At Telnyx, we build voice, messaging, data and wireless services that facilitate high-fidelity, secure and modern modes of communication. As engineers, we develop globally distributed services that empower developers to create applications capable of real-time communication. We have n ... View more
