Social Services Director | Senior Living

Social Services Director
Salary Range: $62500 - $73100 annually

We are seeking a compassionate relationship-centered Social Services Director who believes that strong communities are built through citizenship connection and care. In this role you will lead the day-to-day Social Services function within the community supporting residents and families while partnering closely with the interdisciplinary team to ensure each person is treated with dignity respect and belonging.

This is an opportunity for someone who sees social services as more than problem-solving. We are looking for a leader who fosters trust strengthens relationships and helps create a culture where residents families and team members feel heard valued and supported.

Position Summary

Responsible for the day-to-day operation of Social Services in the assigned community working directly with residents family members and coordinating care and support across the interdisciplinary team.

What Youll Do

• Assess evaluate and work to meet the psychosocial needs of residents.
• Build meaningful relationships with residents and families to support well-being belonging and quality of life.
• Partner with the interdisciplinary team to coordinate care and advocate for resident needs.
• Assist in the preparation of the Social Services budget and maintain compliance with budgetary guidelines.
• Assist with creating implementing reviewing and revising Social Services policies and procedures updating them as needed.
• Provide information and referrals to residents families and staff linking individuals to internal and external resources.
• Share information regarding available financial resources and help maintain and ensure continuation of monetary benefits for which residents may be entitled or eligible.
• Mediate disputes among residents families and staff with professionalism empathy and a solutions-focused approach.
• Support crisis intervention efforts and help individuals develop healthy alternative coping strategies.
• Design implement and evaluate programs and services that serve individual needs and interests.
• Foster a culture of citizenship by encouraging engagement mutual respect and positive community relationships.
• In compliance with Company policy if applicable interview hire develop supervise and manage the performance of direct-report staff.
• Perform other duties as assigned.

The ideal candidate is:

• Deeply committed to building strong relationships with residents families and team members
• Passionate about creating a culture of citizenship dignity and belonging
• Skilled in assessment advocacy conflict resolution and crisis support
• Organized collaborative and able to balance compassion with sound judgment
• Comfortable working across departments to coordinate services and improve resident outcomes

Why Join Us

Youll join a team that values human connection collaboration and community. We believe excellent social services leadership helps create an environment where residents can thrive families can trust and team members can do meaningful work together.

If you are a strong relationship-builder who leads with empathy and believes in the power of citizenship and community wed love to hear from you.

Qualifications :

Basic Qualifications & Experience

• Bachelors Degree in Social Work required Masters Degree in Social Work preferred.
• A minimum of two (2) years experience in long-term care preferred.
• 1-year experience in a supervisory capacity.
• Experience with computer word processing and database programs.
• Must be able to read write and speak the English language.
• Must possess excellent customer service skills

Working Conditions / Physical Requirements

• Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.
• Sits stands bends and moves intermittently during working hours.
• Is subject to frequent interruptions.
• Frequently interacts with relevant stakeholders including team members applicants hiring managers developers consultants brokers.

Additional Information :

If you are considering a position at Christian Living Communities Cappella Living Solutions we have a wide range of benefits to consider!  These may vary based on the status of the role (PT FT or PRN).  

    Health Coverage

    Health Savings Accounts 

    Retirement (with match)

    Dental Vision Disability & Life Insurance

    Paid Time Off plan

We envision a warm and welcoming environment for all residents team members family members and members of our communities a place of belonging.  Please let us know if you require accommodation during the interview process.

We ask all applicants to carefully review the hiring salary range for each posted job opportunity as we will not hire outside the predetermined range. This position will be accepting applications until 04/20/26. Job posting may close early due to the volume of applicants.    

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time