[Philippines] Key Account Manager

What you will do 

Account Management

• Manages and maintains the key accounts (leading drugstore chains industrial accounts optical shops government accounts and Surgical Centers for Preserflo) by developing a solid and credible relationship between them and the company
• Continuously assesses clarifies and validates the key accounts needs to maintain high customer satisfaction ratings that are up to the businesss standards
• Resolves key accounts issues and complaints by leading solution development for the identified improvement areas coordinating involvement of any relevant business personnel
• Maintains data and information relevant to key accounts for the purpose of conducting analyses that influence account-specific decision making
• Maintains knowledge of product list reviews and approves price sales orders processing forms trade promotion bonus and other documentary requirements
• Maintains awareness of competing products/services discount and pricing structures and overall strengths and weaknesses in order to determine how best to service and motivate key accounts to stay with the business

Business Development

• Responsible for the generation of business in the assigned accounts as well as the attainment of new accounts for the business
• Assists in the identification and evaluation of business opportunities through effective business case proposals
• Ensures product availability across relevant channels

Strategic Management

• Timely implementation of sales strategies that lead to high consumer satisfaction
• Sets business strategy plans priorities budgets and performance objectives for national and large volume key trade accounts; ensures cross-functional alignment with Marketing Sales

Supply Chain and Finance

• Reviews target achievement and creates reports for management which facilitates the creation of informed account management decision-making and strategy formulation
• Prepares pricing documentation for the businesss products/services and secures appropriate approval from management prior to sending commercial proposals to key accounts
• Maintains an updated sales funnel and participates in regular sales reviews and S&OP
• Ensures that profitable sales volume and strategic objective targets are met for the assigned key accounts

People Management

• Leads OTC sales team by guiding and coaching them to improve and motivating them to achieve stretch performance targets in alignment with sales objectives and strategies
• Supports District Sales Manager and MSRs (handling prescription products) by providing guidance in getting the necessary information on government biddings and tender requirements
• Oversees the full utilization of all sales capabilities and systems (i.e. Santen Connect SAP applications etc.) in daily OTC sales operations
• Develops OTC sales teams skills and capabilities by crafting and overseeing individual development plans

Qualifications :

What you will bring to the role

•  Bachelors degree in Business Marketing Science Engineering or a related field;

• A candidate with strong leadership communications and networking skills who can support Sales & Marketing to implement the strategy and achieve the sales targets in the Philippines

• The candidate must be able to demonstrate prior capability to lead a sales team and has an exceptional customer relationship skill

• Minimum 8 years of experience in leadership capacity with solid understanding of the medical and health care sector in the Philippines.

Additional Information :

Grow your career at Santen

A career at Santen is an opportunity to make a difference. We aspire to contribute to the realization of Happiness with Vision by providing eye health products and services to patients consumers and medical professionals around the world. Guided by our CORE PRINCIPLE Tenki ni sanyo suru Santen is engaged in the global research & development manufacturing and sales and marketing of pharmaceutical products in opthlamology. We have team members around the world using their diverse talents to unlock new modalities and drive innovations for patient outcomes education and treatment. At Santen we believe in empowering all our team members with flexible ways of working and a highly inclusive work environment.

The Santen Group is an Equal Opportunity Employer. We are committed to building diverse teams and ensuring a safe and inclusive physical and virtual workplace for every one of our team members. All employment decisions are based on business needs role requirements and individual qualifications regardless of race color ethnicity national origin/ancestry religion sexual orientation gender gender identity/ expression age disability medical condition marital status veteran status or any other characteristic protected by law.

If you require any kind of accommodation during our recruitment process please let the recruiter from our team know.

Remote Work :

No

Employment Type :

Full-time