Associate Program Manager
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Posted on:
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Vacancies:
1 Vacancy
Job Summary
Empowering lives healing hearts embracingfutureð
Are you ready to make a lasting impactinspecialty careWereseekinga dedicated and dynamic Associate Program Manager to join our Patient Support Programs atBioScriptSolutions where we put our patients first!
What we offer (and whyyoulllove it here!):
- Growth Opportunities:Committed to fostering a culture of growth where everyteammember is encouraged to pursue new skills expand their knowledge and advance their careers.
- Vibrant Culture:Over 1500 team members across Canada and year over year we manage tomaintainan overall above industry engagement score by using a monthly pulse survey.
- Our People Say It Best:â Compensation:Competitive salary incentive program and comprehensive benefits package.â
- What & Where: Temporary (18 Month Contract) Full Time & Oakville ON Montreal QC or Moncton NB
- Closing Date:April 7 2026
WhyBioScriptSolutions
AtBioScriptwerenot just acompanywerea fast-growing company always putting patients first. Recognized as one of Canadas Best Managed Companies we believe in pushing boundaries setting trends and creating meaningful experiences that captivateand inspire. Our vibrant team is made up of innovative minds who are passionate about driving success and making an impact. Ready to be a part of this exhilarating journey
Reporting to the Director of Patient Programs the Senior Program Manager willbe responsible forinspiring and leading a team of Program Managers in developing and executing patient support programs. The role will include direct oversight of a team of Program Managers and accountability for the delivery of patient care operational quality and partner satisfaction for those patient support programs. The role will require you to develop andmaintainstrong working relationships with partners and stakeholders. It will also require you to create collaborative networks internally and work cross- functionallywith all organizational departments.
Your Mission:
- Delivery of Patient Support Programs:
- Accountable for continuous process improvement and operational excellence of specific patient support programs and partnerportfolios;
- Ensure delivery of programs to deliver targeted KPIs andmetrics;
- Ensure operations are delivered in compliance with regulatory partner and qualityguidelines;
- Coach and develop directreports;
- Ensurestrong teamengagement across managed programs.
- Co-create solutions with partners programmanagersand cross-functional units to enhance the patientjourney;
- Support our partners success:
- Support the resolution of client issues andconcerns;
- Review and recommend action on changerequests;
- Lead regular business reviews with our partners.
- Provide support in RFPs contractnegotiationsand programlaunches;
- Maintain and apply up-to-date knowledge on industrytrends;
- Support the Director of Patient Programs in special projects / initiatives which may include planning resource allocation financialreviewsand implementation ofchange;
- Responsibleto reportany patient safety information as per adverse event reporting requirements and product quality complaints reportingrequirements;
- Review of accuracy of all invoices.
- Bilingualism (French and English) is an asset.
What You Bring to the Table:
- A Bachelors degree program and/or an equivalent combination of experience and education is required.
- Experience: o A minimum of 3-5 years of experience in healthcare/pharmaceutical related field.
- Skills: Exceptional project management skills with experience in organizing planning and executing projects from vision through implementation.
- Proven ability to manage multiple priorities and use critical thinking. Proven customer relationship and/or account management skills with direct client interaction.
- English proficiency is required for this position to effectively communicate with internal and external stakeholders.
- Bilingualism (French and English) is an asset.
Compensation:At BioScript your base pay is one part of your total compensation package and isdeterminedwithin a range. Our pay ranges are based on the local cost of laborbenchmarks for each specific role level and geographic location.
Wereproud to be an equal opportunity employer.âAs a people-centric organizationwerecommitted to fostering aâwelcomingâculture free of discrimination andâtoâproviding aâhealthy andâsafeâwork environmentâwhereâall team membersâcanâthrive as individuals.âThrough our commitment to diversity inclusion belonging and equity we strive to provide an accessible workplace where individuals feel valued respected and supported every day.
We are committed to creating an inclusive and accessible work environment across accordance withapplicable provincial legislation including Quebecs Charter of the French Language this job posting is provided in both French and English whenrequired. For positions based in Quebec French languageproficiencyisrequiredto perform day-to-day duties. Bilingualism (French and English) isrequiredfor this position to effectively communicate with internal and external stakeholders.
We encourageand accept all applications however only candidates selected for interviews will be contacted. Accommodations can be made available on request for candidates taking part in all aspects of the selection process. For inquiries please email the talent acquisition team at
Ready to make your markIfyourepassionate about transforming ideas into extraordinary results and excited to join a forward-thinking team we want to hear from you!
#INDA
Required Experience:
Manager
