Associate Program Manager
Job Summary
Empowering lives healing hearts embracingfutureð
Are you ready to make a lasting impactinspecialty careWereseekinga dedicated and dynamic Associate Program Manager to join our Patient Support Programs atBioScriptSolutions where we put our patients first!
What we offer (and whyyoulllove it here!):
- Growth Opportunities:Committed to fostering a culture of growth where everyteammember is encouraged to pursue new skills expand their knowledge and advance their careers.
- Vibrant Culture:Over 1500 team members across Canada and year over year we manage tomaintainan overall above industry engagement score by using a monthly pulse survey.
- Our People Say It Best:â Compensation:Competitive salary incentive program and comprehensive benefits package.â
- What & Where: Temporary (18 Month Contract) Full Time & Oakville ON Montreal QC or Moncton NB
- Closing Date:April 7 2026
WhyBioScriptSolutions
AtBioScriptwerenot just acompanywerea fast-growing company always putting patients first. Recognized as one of Canadas Best Managed Companies we believe in pushing boundaries setting trends and creating meaningful experiences that captivateand inspire. Our vibrant team is made up of innovative minds who are passionate about driving success and making an impact. Ready to be a part of this exhilarating journey
Reporting to the Program Manager the Associate Program Manager is responsible for supporting the day-to-day operations of the Patient Support Program(s). This is a position that includes supporting direct oversight of a team of reimbursement specialists caseworkers and/or administrative staff. The Associate Program Manager will be expected to participate in client meetings business reviews continuous improvement and training & development to deliver Program services to the Program sponsor(s).
Your Mission:
- Ensure that the overall performance of the program and its respective services: reimbursement patient coordination medication management etc is achieved.
- Influential leadership of program staff across Canada.
- In collaboration with the program manager ongoing evaluation of program strengths weaknesses and potential areas for improvement.
- In collaboration with the analytics team facilitate the design production and delivery of all program related reporting.
- In collaboration with the training team author and implement program SOPs work instructions and any other training material.
- In collaboration with the finance team ensure monthly invoices are created accurately vendor invoices are reconciled and submitted punctually to the appropriate parties.
- Participate/lead in respective client meetings and day to day client communications.
- Participate as directed by the Program Manager in any special projects.
- Make recommendations for changes in operations and assist in the execution of these changes.
- Collaborate with all internal departments who deliver program related services to ensure optimal execution and performance is achieved.
- Assist with quality assurance and quality improvement initiatives overseeing the completion of all required CAPA activities and Change Controls.
- Attend as appropriate therapeutically relevant conferences with the focus on client and stakeholder relationship building
- Bilingualism (French and English) is an asset.
What You Bring to the Table:
- A Bachelors degree program and/or an equivalent combination of experience and education is required.
- Experience: o A minimum of 3-5 years of experience in healthcare/pharmaceutical related field.
- Exceptional project management skills with experience in organizing planning and executing projects from vision through implementation.
- Proven ability to manage multiple priorities and use critical thinking.
- Proven customer relationship and/or account management skills with direct client interaction.
- English proficiency is required for this position to effectively communicate with internal and external stakeholders.
Compensation:At BioScript your base pay is one part of your total compensation package and isdeterminedwithin a range. Our pay ranges are based on the local cost of laborbenchmarks for each specific role level and geographic location.
Wereproud to be an equal opportunity employer.âAs a people-centric organizationwerecommitted to fostering aâwelcomingâculture free of discrimination andâtoâproviding aâhealthy andâsafeâwork environmentâwhereâall team membersâcanâthrive as individuals.âThrough our commitment to diversity inclusion belonging and equity we strive to provide an accessible workplace where individuals feel valued respected and supported every day.
We are committed to creating an inclusive and accessible work environment across accordance withapplicable provincial legislation including Quebecs Charter of the French Language this job posting is provided in both French and English whenrequired. For positions based in Quebec French languageproficiencyisrequiredto perform day-to-day duties. Bilingualism (French and English) isrequiredfor this position to effectively communicate with internal and external stakeholders.
We encourageand accept all applications however only candidates selected for interviews will be contacted. Accommodations can be made available on request for candidates taking part in all aspects of the selection process. For inquiries please email the talent acquisition team at
Ready to make your markIfyourepassionate about transforming ideas into extraordinary results and excited to join a forward-thinking team we want to hear from you!
#INDA
Required Experience:
Manager