Brokerage Relations Associate
Job Summary
Qualifying Leads: Engaging in high-level conversations to understand an owners "why" discussing the companys services and identifying if their business meets the valuation criteria. Consultative Setting: Overcoming common objections regarding market timing confidentiality and valuation. CRM Management: Maintaining an accurate pipeline of prospective sellers and ensuring seamless hand-offs to the Brokerage team. Strategic Prospecting: Working inbound leads (80%) but also outbound outreach to business owners within specific industries and revenue brackets. Conduct high-volume lead outreach through outbound calling and email campaigns to prospective business owners in the GTA and across Canada. (80% warm) Meet and exceed monthly targets for calls qualified leads and booked appointments. Maintain strict schedule adherence.
- 2 years of experience in a similar scheduler or call centre role preferably in a B2B environment is a strong asset.
- The Professional Tone: You can speak confidently with CEOs and founders without sounding like a telemarketer (build strong rapport).
- High Emotional Intelligence: Selling a business is emotional. You must lead with empathy and discretion.
- Resilience: You view "not right now" as a timing challenge not a personal rejection.
- Proven track record of meeting or exceeding activity quotas and sales deliverables is key.
- Strong English communication and active listening skills with the ability to articulate complex concepts over the phone clearly is a must.
- Business background preferred (e.g. sales accounting general business knowledge)
- Self-motivated and diligent - able to make repeated calls and treat leads as individual projects.
- Comfortable working fully in-office with set expectations/targets.
- Strong note-taking and organizational skills to relay context effectively.
Competitive base salary for a similar role. Performance-based incentives based on booked appointments and successful deals. Opportunities for professional development and career advancement into a Broker role. A supportive professional and high-energy work environment in the Mississauga office. No benefits are provided in this role at this time.
Required Skills:
2 years of experience in a similar scheduler or call centre role preferably in a B2B environment is a strong asset. Proven track record of meeting or exceeding activity quotas and sales deliverables is key. Strong English communication and active listening skills with the ability to articulate complex concepts over the phone clearly is a must. Proficiency with CRM software (e.g. Pipedrive) is an asset but training will be provided. Business background preferred (e.g. sales accounting general business knowledge) Self-motivated and diligent - able to make repeated calls and treat leads as individual projects. Comfortable working fully in-office with set expectations/targets. Strong note-taking and organizational skills to relay context effectively.