Service Delivery Manager Data Centre
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
About Kapitol Group
Kapitol Group is one of Australias fastestgrowing construction and services companies delivering complex projects across data centres commercial buildings and critical infrastructure. We are known for technical excellence accountability and longterm client partnerships.
The Opportunity
We are seeking an experienced Service Delivery Manager to lead the delivery of building and facilities services within a missioncritical hyperscale data centre environment.
This role is responsible for ensuring safe compliant and reliable operations while meeting client expectations contractual requirements and Kapitol performance standards. You will work closely with clients subcontractors and internal teams to drive operational excellence and continuous improvement in live environments.
Key Responsibilities
- Lead the delivery of integrated facilities and building services within a live data centre environment
- Ensure services meet agreed KPIs SLAs and contractual obligations
- Maintain operational uptime through proactive planning issue resolution and risk management
- Manage planned and reactive works minor projects and service improvements
- Coordinate contractors and service partners to ensure quality safety and compliance
- Act as the primary client interface for service delivery matters
- Ensure compliance with legislative safety environmental and security requirements
- Provide clear reporting on performance incidents risks and improvement initiatives
- Lead by example in line with Kapitols Values and Leadership Philosophy
About You
You are a confident solutionsfocused service delivery professional with experience operating in critical or highly regulated environments. You are comfortable managing live operations engaging with clients and coordinating multiple stakeholders in fastpaced settings.
You will bring:
- 10 years experience in facilities management building services or service delivery roles
- Experience in data centres or other missioncritical environments
- Strong knowledge of building services systems and facilities operations
- Proven contractor and stakeholder management capability
- Solid operational and project management skills
- Strong communication and clientfacing experience
Desirable:
- Hyperscale data centre experience
- Engineering or facilitiesrelated tertiary qualification
What We Offer
- Exposure to industryleading data centre and critical infrastructure projects
- A collaborative highperformance culture
- Ongoing career development opportunities
- Competitive remuneration aligned with experience
- Flexible working arrangement options and hours
- Paid Parental Leave financial and practical support and much mor
Kapitol Group is an equal opportunity employer and is committed to providing a safe inclusive and diverse workplace.
Please be sure to apply directly as we will not be engaging the services of recruitment agencies nor any agency-represented candidates for this will not be held responsible for any associated fees from recruitment agencies resulting from unsolicited introductions.
Required Experience:
Manager
Key Skills
About Company
Kapitol Group is one of Australia’s fastest-growing construction companies. Learn more about this award-winning construction company based in Melbourne, building nationwide.
