Manager Beverage Shift Full Time, Beach Club (Caesars Atlantic City)
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Job Location:
Atlantic City, NJ - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the guest interaction. Continuously improves service by evaluating service breakdowns using guest feedback data and behavior. Communicates service breakdowns and team plans in buzz sessions and facilitates opportunity-seeking meetings to consistently involve all team members in service improvements. Immediately addresses service breakdowns and follows up to ensure guest satisfaction. Keeps team well informed of property promotions and events. Develops highly skilled successful employees sets realistic and measurable service standards and holds employees accountable for meeting them. Clearly communicates and enforces company expectations including Code of Commitment policies procedures department goals and business strategy. Addresses employee performance issues coaches for improvement and provides ongoing feedback. Uses EOS data to improve the workplace listens and responds to employees recognizes and rewards individual and team performance. Consistently follows company policies procedures and industry regulations maintains accurate and up-to-date employee records and completes performance reviews timely. Takes personal responsibility for creating an atmosphere of luck. Starting salary is $51000 annually.
Responsibilities
Interviews trains and retrains Beverage staff and evaluates their performance during specific intervals. Handles the administration of all beverage facilities. Completes payroll for the beverage employees maintains data and handles payroll forecasting. Ensures the enforcement of Caesars Atlantic City policy. Maintains all records reports and critiques concerning beverage services. Takes disciplinary and corrective action on Cocktail Servers when necessary. Meets with the staff on a weekly basis to reiterate policy and evaluate operations. Works with upper management to maximize guest satisfaction and service.
Qualifications
High School diploma or G.E.D. certificate preferred but not required. Knowledge of all beverage service policies and procedures. Good communication skills and the ability to direct and manage people. NJ CER LICENSE REQUIRED.
Required Experience:
Manager
Key Skills
About Company
Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. Caesars’ Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 ... View more
