DevOps Engineer — Product & Engineering
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
ABOUT HUGO
Hugo Technologies Inc. (Hugo) is committed to nurturing the best of Africas young talent. We build and manage remote teams across Africa for some of the worlds largest technology and media companies. We specialize in omnichannel customer support digital and AI operations and trust and safety solutions.
Our Why is simple. Outsourcing generates billions in income and opportunities globally but less than 2% reaches African communities. Were changing that. By winning a share of the multi-billion dollar global BPO market for Africa we are investing in a brighter future for the continent.
As a company were obsessed with excellence. We ask smart questions to build a thorough understanding of our clients needs; then pour ourselves into delivering not just great work but also a perfect user experience so that we stand out in what is a very crowded market.
The only commitment greater than the one we have to our clients is the one we have to our community. We are dedicated to carving out a place in the digital economy for young Africans and we work tirelessly to equip them with the skills needed to build meaningful careers.
Role Overview
The DevOps Engineer will join the Product & Engineering team to design secure and scale Hugos infrastructure powering internal platforms CX solutions and AI-enabled tools. This role is both hands-on and strategic requiring strong ownership security mindset and the ability to optimize systems across multiple teams.
This individual will act as a thought leader in infrastructure automation and platform reliability while enabling rapid product delivery.
What Youll Be Doing
Own cloud infrastructure across multiple engineering teams
Design secure scalable and cost-efficient platform architecture
Implement and maintain CI/CD pipelines for rapid deployments
Manage access control and identity across engineering systems
Secure infrastructure using best-practice security frameworks
Optimize existing systems for performance and cost efficiency
Support AI workloads and data pipeline infrastructure
Implement observability logging and alerting standards
Automate infrastructure provisioning using IaC
Partner with engineering to enable end-to-end feature delivery
Drive reliability and uptime across all production systems
Provide guidance on build vs buy infrastructure decisions
Key Responsibilities
Design and maintain multi-environment deployment architecture
Manage Kubernetes/Docker-based workloads
Implement RBAC and secrets management
Lead security hardening initiatives
Optimize cloud spend and resource utilization
Support multi-team access and environment isolation
Implement disaster recovery and backup strategies
Improve developer productivity through tooling
Define infrastructure standards and documentation
Qualifications & Experience
5 years in DevOps SRE or platform engineering
Experience with AWS Azure or GCP
Strong CI/CD experience (GitHub Actions GitLab CI Jenkins)
Experience with Docker and Kubernetes
Knowledge of networking and cloud security
Experience managing production-scale systems
Scripting experience (Python Bash )
Experience with monitoring and observability tools
AI-Native Expectations
Comfort using AI-assisted development workflows
Experience deploying ML/AI workloads is a plus
Ability to evaluate AI tooling for DevOps productivity
Interest in automation-first engineering practices
Nice to Have
Experience supporting BPO/CX platforms
Experience with Terraform or Pulumi
SOC2 / ISO / compliance exposure
Experience with data infrastructure
WHAT WE PROVIDEHugo offers a hybrid work environment that balances employee flexibility with a collegial fun office culture. We pride ourselves on offering a dynamic environment where ambitious professionals can make a measurable impact and accelerate their career. Our compensation and benefits are highly competitive.
PRIVACY STATEMENT
Any information you submit to Hugo as part of your application will be processed in accordance with Hugos Privacy Policy.
EQUAL OPPORTUNITY STATEMENT
Diversity equity and inclusion are part of our DNA. Promoting and where possible improving diversity equity and inclusion are a value-based and commercial necessity. We are an equal opportunity employer and welcome applications from all qualified individuals regardless of race sex gender identify sexual orientation neurodiversity disability or any other legally protected status
Key Skills
About Company
Hugo is transforming the future of a continent by re-envisioning the future of its work. We exist to provide BPO excellence to our customers by investing heavily in the very best of African talent.African communities currently reap less than 2% of a BPO market worth a staggering $430 ... View more
