We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

Job Family Definition HR Services

Responsible for designing & administering one or more of a wide array of HR Services in a global and/or local environment.
Implementing and administering human resources programs policies and practices in a HR service model and/or through local (on-site) support.
Maintaining detailed knowledge of HR service areas and answering employee inquiries pertaining to HR programs processes procedures and communications.
Maintaining records related to human resources activities policy changes or additions.
Maintaining HR data in different HR systems and working on improving data quality maintenance processes and tool functionalities as required.
Responding to employee service needs such as document requests employment form completion onboarding assistance benefits administration or other HR functions as assigned.
Support testing roll-out and CIP of tools required for the respective HR Services.
Serving as escalation point for services support as needed.
Working with consumer feedback to improve solutions processes and knowledge documentation.

Core tasks are depending on the service line and include:
Resolution of customer requests on above HR topics
Planning coordination and execution of operational cycle activities and consulting on these HR topics
Driving and ensuring quality and compliance for the respective operational HR areas & tasks assigned
Project and change management for the process improvement & simplification on different HR Services topics
Documentation and Knowledge-sharing
Stakeholder Management & Collaboration cross function

Career Level Description Specialist

Accountability
responsible for delivery of outcome of assigned sub projects
works independently within given area of responsibility (within defined policies and processes)
contributes to milestones

Complexity
contributes and works on sub projects and activities with moderate level of complexity
work is independent & collaborative in nature
provides regular updates to manager or project manager on project status
Decisions/solutions can essentially enhance existing systems & processes

Experience
strong competence with various tools procedures programming languages used to accomplish the job
Over three years of experience in the HR field
Japanese and English at business level or above

Communication
builds collaborative work relationships with similar functions across SAP
communicates clearly in a way that others can understand within defined processes & policies
communicates relevant messages in a timely manner and with constructive feedback to colleagues & managers

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 449898 Work Area: Human Resources Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid