Project Customer Delivery Manager

Who are we

Amdocs helps the worlds leading communications and media companies deliver exceptional customer experiences through reliable efficient and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business IT and network domains delivering measurable outcomes in customer experience network performance cloud modernization and revenue growth. With our talented people and more than forty years of experience running mission-critical systems around the globe Amdocs runs billions of transactions daily. Our technology is relied on every day connecting people worldwide and advancing a more inclusive connected world. Together we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information visit

At Amdocs our mission is to empower our employees to Live Amazing Do Amazing every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact fostering growth embracing flexibility and building connections we enable them to live meaningful lives while making a difference in the world.

In one sentence

Leads and directs teams to deliver a unique high quality product service or product support result within a defined schedule budget quality and scope.

What will your job look like

Customer Delivery Manager lead delivery of our unit products from scoping design implementation testing and deployment into production. Lead all the related customer activities including negotiation identifying CRs training and other activities. Work closely with implementation R&D and product teams to deliver on time on budget and on quality. Extensive experience in development including work in Agile development environments.

Work closely with implementation R&D and product teams to deliver on time on budget and on quality. Team player with very strong capabilities to mitigate time/resource constraints. Highly motivated and self sufficient

All you need is...

Technical Skills: High capability to understand Business requirements estimate and create a final quote.

Need to handle in times part of the implementation due to resource constraints.

Understand the products capabilities and convey such knowledge to customers.

Education / Experience: 1st degree in Computer Science or Computer Engineering

Detailed list of competencies:

• Progressive experience in delivering and/or supporting complex software solutions and service/ product implementations.
• Extensive experience in development including work in Agile development environments.
• Ability to perform quick and in-depth investigation
• Using judgment to make decisions with limited or ambiguous information taking informed and appropriate risks
• Ability to act as a customer-facing focal point
• Developing relationships with customers; seeing things from their perspective; involving them in decisions.
• Ensuring business decisions focus on improving customer experiences.
• Ability to make an extra effort to meet defined targets dedication to the task and commitment to provide deliverables
• High teamwork skills
• Spanish and English speakers and writers at a minimum
• Ability to work with a remote team - communications skills

Why you will love this job:

• You will work on large challenging and complex programs
• You will be able to work with the best and brightest minds to collaborate across accounts/regions to provide a single voice
• You will have the opportunity to work with the industry most advanced technologies